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  1. #1
    2 Star Lounger
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    Saving attachments in e-mails (Outlook 2002 - SP2)

    At work, we use Outlook 2002. When we send or receive e-mails that are relevant to a particular job, we store them on our server under the relevant job folder. The problem we have is that e-mails received in text format, do not show any attachments that were sent with the e-mail and the e-mail doesn't save the attachments. Is there any way around this annoying feature?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Saving attachments in e-mails (Outlook 2002 - SP2)

    With the message open:
    Edit > Edit message >
    Format > HTML
    Then Save As ... (HTML)

    Does that give you what you want?

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    Uranium Lounger
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    Re: Saving attachments in e-mails (Outlook 2002 - SP2)

    Susan, some more explanation may be needed. When you say "store them on our server under the relevant job folder", is this a server side Exchange folder, or a network drive folder (aka directory)?

    Messages in -any- format which are saved to a hard drive or network drive as '*.txt' files do not have the attachment saved with them; to save the message within the attachment, the message has to be saved as a '*.msg' file, which can be done even though the message format is plaintext. The option to save a plaintext message in '*.msg' format is the third option in the Save As dropdown. (It's actually a little more complex; messages in HTML or RTF format can also be saved in their respective formats, and retain their attachments; I'm ignoring the option to save the file as an Outlook template, since by default that uses the Template location.)

    Hope this helps, if not, post back.
    -John ... I float in liquid gardens
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    Re: Saving attachments in e-mails (Outlook 2002 - SP2)

    My experience is that neither "txt" or "htm" give any reference to attachments. RTF or msg files will. If I am saving into a network folder, I actually prefer using rtf. If I am in Word and want to see all the files relevant to a particular case, File/Open will show the Word docs and the email files and I can open them all in Word. The RTF format gives the added benefit of not only showing the attachment, but actually embedding it into the file.

    The only pain is getting to rtf. If a message is html formatted, you have to first switch to plain text and click "yes" I know I will lose formatting. Then switch to rtf and yes you will have lost any formatting on the way. It is unfortunate MS does not give us menu options to go directly between the three formats because it can be done through VBA. Has anyone written an add-on for this yet?

  5. #5
    Uranium Lounger
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    Re: Saving attachments in e-mails (Outlook 2002 - SP2)

    <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>You are correct, I was wrong, attachments are not saved in HTM files, only in rtf and msg files.

    In my limited experience coding message items, the entire message.body is a single object, and if you switch between html and rtf formats, all formatting is lost, with the saved message accepting the user's default settings for composed message font.
    -John ... I float in liquid gardens
    UTC -7ąDS

  6. #6
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    Re: Saving attachments in e-mails (Outlook 2002 - SP2)

    Thanks, this is exactly what I need. Unfortunately, I have not been able to check replies until now. Many thanks all of you. Sorry for the delay in acknowledging your help.

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