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  1. #1
    New Lounger
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    NTbackup crashes Windows (XP Pro SP-1)

    I've just started using a new IBM ThinkPad with Xp Pro SP-1 on it. When I try to use Windows' backup program (Ntbackup), it causes a blue screen crash. The following is logged in the Event log:
    ERROR SIGNATURE:

    BCCode : 1000008e BCP1 : 80000003 BCP2 : 8051AB54 BCP3 : F8960D1C
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 256_1

    If I disable the "volume shadow copy" feature, the backup runs normally. Otherwise, it crashes every time. I can't find anything about this in the MS Knowledge Base. I've updated the BIOS and the video driver, and installed all the MS Windows Critical Updates. Any help would be appreciated.

    Jon Falk

  2. #2
    Plutonium Lounger
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    <hr>...If I disable the "volume shadow copy" feature, the backup runs normally... <hr>
    What does that mean? I don't use the Windows Backup program but I went looking in it and couldn't see that feature. Is it something pertaining specifically to your laptop? Well, one way or the other, I think you'd be well served to find something else to backup with as the Windows thingie is pretty weak. Most people end up with a third-party backup program, zip files or even plain old DOS batch files, rather than the Windows one. In any case, a little more info please and someone will try to help you. I don't recognize the error "dump" you got.

  3. #3
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Shadow copy is a feature that was added to NTBackup in WIndows XP that lets it back up open files. You can disable it from the "Advanced" features button when you start a backup. I know that some people don't like the Windows backup program, but I've found the version in WIndows 2000 and XP (NTBackup) to be fairly powerful.

    Jon Falk

  4. #4
    Uranium Lounger
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Hi Al,

    This site should tell you what Volume Shadow Copy is and what it relates to.

    And you can go here and here for more detaile explainations of the service and it's usefullness or lack thereof. The second link seems to pertain more to the issue at hand.
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  5. #5
    Plutonium Lounger
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Thanks for the enlightenment, Doc. Obviously, since it's a "feechur" I didn't know existed, I'll not comment any more. But I think I sense from those links that it too is somewhat problematic and is a separately installed element. Maybe you or someone else can answer why he's getting skunked on his laptop. I'll just stick with my also (sometimes) problem laden Drive Image <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

  6. #6
    Uranium Lounger
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    I've recieved warnings from ZoneAlarm from time-to-time that Volume Shadow Copy wanted to access the internet. As I didn't know what the program was (even thought it's identified as a Microsoft product) and it seemed rather "shadowy" at best, I've always said NO. This post piqued my interest enough to go looking around for an answer to the what, where & why of VSC. I still don't know why it would need to access the internet, especially if I don't use it or anything associated with it. But if you can't trust MS to make a reliable OS, why would you entrust your backups to them ???? I use Drive Image myself, but having had 2 hard drives go "walk-about" on me with less than complete backups, I also use BackupMyPC as insurance and keep copies on CDs and also on an external HD.
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  7. #7
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Some IBM ThinkPads with WinXPPro ship with an IBM backup program - IBM Simple Backup - that is based on Veritas software. If you have that, you might find that more reliable.
    Gre

  8. #8
    Uranium Lounger
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Backup MyPC from Stomp also uses Veritas software. I've found it to be an excellent program that performs reliably and consistently.

    Just my <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15>
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