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  1. #1
    New Lounger
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    Journal Categories enabled but not present. (Outlook 2002/ SP2)

    I have enabled the Journaling of everything in the Journal settings box. I have checked registry entries for Journalling and though I am no registry expert, the registry entries appear to enable the journaling of all of these items.

    Yet the only Entry Types that appear in Journal are "Daily Record" (I'm using PlanPlus), "Microsoft Excel", and "Microsoft Word". I do understand that some journal entries might not appear if they based on records in a public folder, but the Entry Types should still be there.

    Anyone have any ideas how corrupt my version of Outlook 2002 has become?

    Drat

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Journal Categories enabled but not present. (Outlook 2002/ SP2)

    What things are you doing that you expect to appear in the Journal but aren't finding there?

  3. #3
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    Re: Journal Categories enabled but not present. (Outlook 2002/ SP2)

    Primarily email. As I said above, if the contact that is the basis for the email is in an public address book, then I do not believe I would see the entry. However, there isn't even an "Entry Type" listing for email present. What is more, it appears that Journal is not actually tracking the use of Word documents, even though it does have an Entry Type heading. Only Excel files are currently being tracked. Not too useful where one needs to doublecheck how time was spent.

    Thanks for the responses.

    CJ

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Journal Categories enabled but not present. (Outlook 2002/ SP2)

    Well... here's where my experience ends, as I don't use the Journal for anything any more. (In the old days, it drastically slowed down file access in Word). Perhaps some of these resources might help:

    Slipstick.com's Journal Issues page
    Links to "how to" articles, MSKB articles, and third party tools

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