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  1. #1
    5 Star Lounger
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    Excel won't open files (Excel XP)

    We upgraded to Office XP. Now, when I have Excel open, and then go to open an Excel file coming as an attachement to Outlook email, it fails to open. There is plenty of memory and disk space, and the task manager says only one copy of Excel is open. COuld it be some security setting within Windows 2000 or Outlook XP that is suppressing this? Thanks

  2. #2
    Plutonium Lounger
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    Re: Excel won't open files (Excel XP)

    Just a wild guess, it may be completely off:

    - Start Excel.
    - Select Tools | Options...
    - Activate the General tab
    - If "Ignore other applications" is ticked, clear this check box.
    - Click OK.

  3. #3
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    Re: Excel won't open files (Excel XP)

    Nope.Not it. It seems to be a problem with attachments in Outlook XP, that prevents opening files. Twice a day, we need to close Excel down completely, then after reopening files can be opened from email attachments for a while, until it happens again. Could this be an "Office" setting or an Windows 2000 conflict? Should this be posted elsewhere? Thanks.

  4. #4
    Plutonium Lounger
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    Re: Excel won't open files (Excel XP)

    Although this problem is mentioned several times in the MS Newsgroups, there is no clear explanation or solution, apart from my first suggestion.

    You might try Jan Karel Pieterse's <!post=Systematic Approach to Behavioral Problems in XL,290455>Systematic Approach to Behavioral Problems in XL<!/post>.

  5. #5
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    Re: Excel won't open files (Excel XP)

    Thank you! We'll pursue that angle.

  6. #6
    Uranium Lounger
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    Re: Excel won't open files (Excel XP)

    There's a remote possibility that is discussed in <!post=this,303617>this<!/post> Outlook post, original discovery courtesy of <!profile=unkamunka>unkamunka<!/profile> and <!profile=jscher2000>jscher2000<!/profile>, but it applies to opening -any- Outlook attachments, usually larger ones.
    -John ... I float in liquid gardens
    UTC -7ąDS

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