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  1. #1
    New Lounger
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    'Single Quotes' around addresses (2000 SR-1)

    A partner at our firm is incensed that Outlook has put single quotes around each e-mail address in the To: field of a message he is sending. The secretary did not type them, Outlook did. Does anyone know HOW Outlook decides to add single quotes to addresses? I did notice that if the addresses arrive in the To: field via the paste function, and then if the message is saved to Drafts and then closed I could consistently get single quotes around the first, but not subsequent names.

    Notes: The addresses do not contain spaces, all are outside the office addresses. This e-mail has been saved to Drafts and reopened several times.

    I know this is VERY important to you all.

  2. #2
    Uranium Lounger
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    Re: 'Single Quotes' around addresses (2000 SR-1)

    The usual reason this happens is when you reply to people who are not in your address book, and their names consist of a display part and an underlying address, such as 'JohnBF [JohnBF@work.org]'. If your incensed boss adds them to his/her address book and retries the message, those wicked evil little quote marks should not appear. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    I don't actually know why MS does this - perhaps it's to indicate that the address can't be resolved against the address book? Anyone know?
    -John ... I float in liquid gardens
    UTC -7DS

  3. #3
    Platinum Lounger
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    Re: 'Single Quotes' around addresses (2000 SR-1)

    It may be something as simple as to draw attention to the fact that the description of the other party's e-mail address is one that the sender supplied (e.g. JohnBF). The recipient may end up wanting to use something else (e.g. HendrixFan).
    Gre

  4. #4
    Platinum Lounger
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    Re: 'Single Quotes' around addresses (2000 SR-1)

    I would say that if your firm's partner has become so incensed about something so breathtakingly trivial as single quotes in messages, then he has an unusual sense of business priorities. But you knew that already! What does he say to "That's the way it works!"?
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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