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  1. #1
    Cecil Rhoades
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    Computer will not power down

    Running Windows2000 professional. Have USB Port w/USB Sharing device. Have UMax Scanner.

    Prior to scanner, when OS was instructed to shut down, it obeyed. After installing scanner, computer always restarts. Checked the CMOS; all the "Restart" settings are disabled. All I need to do to get the computer to shut down is to unplug the scanner from the USB sharing device.

    The scanner has no ON/OFF switch, and therefore must have a low volt/low amp charge on it when not in use, which must be the culprit. However, I am sure I am not the first to have this problem and there must be a simple solution, which I have not found yet.

    Do you have the solution? Thanks.

  2. #2
    4 Star Lounger
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    Re: Computer will not power down

    Cecil:
    Not sure if this will help, but I came across a note in on the Umax site
    <hr>22.How to use UMAX scanner in the Windows 2000?

    UMAX Scanner (with SCSI, or Parallel "except Astra 600P") can work well with Windows 2000. You can get the newer version driver from our download section. UMAX Scanner with USB needs a patch (we will release the driver patch on our download section recently).<hr>
    You can find the latest drivers <A target="_blank" HREF=http://www.umax.com.tw/ewebsite/driver_s.asp>here</A>. That is a direct quote from the FAQ, so I'm not sure what they mean by we will release the driver patch on download section recently <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> Hope it helps.

  3. #3
    2 Star Lounger
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    Re: Computer will not power down

    I concur. The drivers for this device are loaded and unloaded on the fly by win2k. (This is typical behavior of USB devices.) I'd say I'd put a 99% likelyhood that you just need a new driver to solve the problem.

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