Results 1 to 7 of 7
  1. #1
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Texas, USA
    Posts
    374
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Envelopes and Labels (XP)

    When I clicked on the book-like button in the Envelopes and Labels, it showed two contacts folder selections. one of these two contacts folders showed no data. How to get rid off this "blank" folder?
    Attached Images Attached Images

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Envelopes and Labels (XP)

    In Outlook, do you have two folders named Contacts, one perhaps in a second PST? Remove the blank one from being an Outlook Address Book.

  3. #3
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Texas, USA
    Posts
    374
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Envelopes and Labels (XP)

    jscher2000,

    It seems that there is only one Contacts folder in my Outlook.
    Attached Images Attached Images

  4. #4
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Texas, USA
    Posts
    374
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Envelopes and Labels (XP)

    jscher2000,

    What is the second .PST? I do have a backup PST in another hard drive.

  5. #5
    Lounger
    Join Date
    Apr 2003
    Location
    Medina, Ohio, USA
    Posts
    44
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Envelopes and Labels (XP)

    Not sure if this will work for you but most times when there is a "ghost" contact listed, it's because it got setup in your Mail profile as an extra address book. You might want to try the following:

    Exit Outlook
    Start, Control Panel, Mail
    Click on Email Accounts
    Click on View or Change existing directories, click Next
    Click Outlook Address Book
    Click Change
    Find the "ghost" Contact listed and hit Remove Address Book

    Let me know if that helps.

  6. #6
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Texas, USA
    Posts
    374
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Envelopes and Labels (XP)

    Thanks, it works!

  7. #7
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Envelopes and Labels (XP)

    Good to see you got a solution. From your folder tree, it appears you have three PSTs open, the main one (Outlook Today) and two others (Archive and Hotmail).

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •