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  1. #1
    3 Star Lounger
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    Running Disk Cleanup (Windows XP-SP1)

    I am doing some maintenance on the computers here in my office. I am running Disk Cleanup for the first time on one of the computers. This computer is about 2 years old, has a Celeron processor, 256 KB RAM, and 18.6 GB HD. The Cleanup seems to start but doesn't proceed forward. Also, I don't have an hourglass telling me it "is working", just the mouse pointer. When I open Task Manager it says the program is working but I left it alone for 30 minutes and it did not complete in that time nor did the graph line at the bottom of the screen move forward. Could it take longer to scan and compress files than 30 minutes since it has never been done (though that doesn't seem right because I have already done several of these computers and they are basically the same)? Is there any other way besides Task Manager to confirm Disk Cleanup is actually running?

  2. #2
    Uranium Lounger
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    Re: Running Disk Cleanup (Windows XP-SP1)

    Pam, what's happening is a lot of file compression. This behavior, while irritating, is normal. If you de-select the option to compress files for the cleanup utility, this behavior should go away.
    -Mark

  3. #3
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    Re: Running Disk Cleanup (Windows XP-SP1)

    Mark,
    Should I leave the file decompression checked and just allow it to finish or would you recommend removing it and running the cleanup without it?

  4. #4
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    Re: Running Disk Cleanup (Windows XP-SP1)

    If it were me, I'd skip that step. If your disk is so crowded that compression is necessary, there are issues that Disk Cleanup isn't going to help a whole lot anyway. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> In other words, the aggravation of sitting through it isn't worth the gain it provides.
    -Mark

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    Re: Running Disk Cleanup (Windows XP-SP1)

    Mark, I was not totally clear in explaining my problem. I have since moved on to another computer and been able to do Disk Cleanup on it. The first step is Calculating what can get cleaned up. The screen tells me it is "scanning: compress old files." That nornally only takes a minute or two. I then get the screen to choose files. I have only selected to delete Downloaded files, Temp Internet files, & Temp Offline files. Compress Old files is not selected. This is the way it should run, correct? But on this one station I never get past the scanning screen.

  6. #6
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    Re: Running Disk Cleanup (Windows XP-SP1)

    Well, I had hoped that would do the trick. Compression is usually the culprit. However, since you're still having problems, I would try two more things:
    1. <LI>Delete all temporary files. An easy way to do this is to go to Start -> Run and enter %temp% in the box. Click OK. This will open the temporary files folder, from which you can delete as much as possible (some files may still be in use).
      <LI>Heavy disk fragmentation can also contribute to this. Try running the defragmentation utility in Windows to clear this up.
    A further step would be to open regedit and navigate to

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentV ersionExplorerVolumeCaches

    Delete the entry "Compress Old Files".

    And finally....check tip 7213 from JSI and see if it helps. It covers most of what I've suggested and adds manually deleting Offline Files, also laying out the process in a few short steps.

    Shame the thing doesn't just plain work, eh?
    -Mark

  7. #7
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    Re: Running Disk Cleanup (Windows XP-SP1)

    Thanks, Mark. I've deleted all temp internet files and tried running defrag. I canceled after 4 hours and 15 min. It was only up to 27%! I guess I'll take the next step and edit the registry.

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