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  1. #1
    Lounger
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    Windows update not working - GRUB? - weird fonts

    My computer has been working slowly and other issues:
    1. When I go to Windows Update (W2k) nothing happens. Doesn't attempt to update. Clicking "Welcome" does nothing, unable to click other options, including "catalog."
    2. I've noticed that on bootup, one of the things it says is "loading GRUB." Maybe that was there before but I didn't notice it. Maybe it's a name for a virus. I have setup a dual boot to W2K and Linux. Windows is the default.
    3. It all started a week or two ago. My fonts are looking strange (compressed letters and wider-than-usual kerning). It could be my monitor is going because ithe srceen has been "jumpy" for a few days. But I've had monitors go before and they didn't affect the appearance of fonts.

    Please Help.
    Thanks

  2. #2
    Uranium Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    GRUB is the Linux multi-boot loader. That's why you're seeing that message. Did you install Linux around the same time that this started happening?

    For Windows Update, delete all of your Temporary Internet Files and ActiveX controls from the Internet Options applet in the Control Panel. On the General tab in Internet Options, click the Advanced button and then select View Objects. Remove anything that appears in the explorer window that pops up. Then visit Windows Update again, and see what happens after the new control is downloaded and installed.

    A final thing you may want to consider is running a disk check (CHKDSK) and a system file check (Start - Run - SFC /scannow). It sounds as though your hard drive has some errors or corruption on it.
    -Mark

  3. #3
    Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    Thanks Mark,
    I followed your instructions, but I don't know how to get rid of ActiveX controls. I deleted all files and cookies. I have Spykiller and it has gotten rid of spyware/adware. I also have Norton Antivirus, SystemWorks, Firewall. I did an update and checkup within all these programs, including blocking two things that I think I inadvertantly allowed within the firewall security feature.
    I still cannot get Window update.
    I installed Linux long before this happened (my son did this, actually).
    I will run scandisk after I get this resolved.
    Twice today, the computer has automatically rebooted. The first time was after I had gone around cleaning up all the extraneous files I could find through Windows Explorer. Then I went to "Start" and it rebooted. Later I ran an antivirus search through Norton. When I closed Norton, it rebooted again.
    This time I noticed it said "loading stage 2" on bootup. Hmmm.
    Any more ideas?

  4. #4
    Uranium Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    I think that you desperately need to run CHKDSK on all hard drives. Open Windows Explorer, right-click on (each) hard drive that appears, and select Properties. From there, click on the Tools tab. Click the button labeled Check Now, and then tick both of the boxes. Windows will most likely complain that it doesn't have exclusive access to the volume, and ask if you can run the check on the next boot. Accept this and reboot.

    For the ActiveX controls, if you follow the instructions in my first post to View Objects, you will be presented with an Explorer window that lists all ActiveX controls. They are saved in a folder called Downloaded Program Files. Press CTRL+A to select them all and then delete them.

    I suspect this is a problem with the file system due to the number of odd problems that are cropping up. If neither of these steps helps, you should attempt a repair installation by booting with the Windows CD, and then selecting the option to repair after setup loads. This will probably wipe out the Linux boot sector, but that can then be repaired by a subsequent Linux boot from CD.

    And all this time you though computers were supposed to make your life easier. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    -Mark

  5. #5
    Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    Mark,
    I did follow your previous instructions but didn't realize that it was active x controls I was getting rid of in the "downloaded program files."

    I ran chkdsk. Took a long time, but came out okay, I guess. I'll run the other Norton Systemworks when I can.

    I totally want to avoid reloading the system. It's not as easy as booting from a Windows CD. I built this system and there's a lot on it, too much to recovery that easily.

    Still couldn't run Windows Update, so I disabled Norton Firewall and that did the trick. That program is definately a mixed bag. I know it does more good than bad, witness all the popup ads I get when it isn't enabled. But several times I've had trouble with running java scripts or java applets when it's on. And it's not consistent. While I could run java applets elsewhere with the firewall running, the Windows Update wouldn't budge.

    Go figure. Thanks for your help.

  6. #6
    Uranium Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    Silly me, I didn't think to ask you about firewalls and the like.

    I've never like the Norton firewall. Perhaps you should consider getting rid of that and using an alternative freeware option. My preferred firewall of choice is Sygate Personal Firewall. I use the Pro version, which is the same except for advanced rules and some other options I needed. There are several others, including Agnitum Outpost, Tiny Firewall, and my personal least favorite (but still quite popular), ZoneAlarm.

    Just as a side note, I wasn't suggesting that you reload Windows from scratch. You have the option to repair an existing installation from the CD without losing a shred of data or settings, although you may need to reapply patches after the repair process.

    HTH,
    -Mark

  7. #7
    Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    Is the Sygate Firewall compatible with Norton Antivirus? In the past, I mixed brands and it didn't go well. My laptop is on Win XP and I used to use Zone Alarm, but it made my internal network shut down. Do you know if Sygate works with XP as well?

  8. #8
    Uranium Lounger
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    Re: Windows update not working - GRUB? - weird fonts

    As a matter of factly, yes it is. I use that very combination on all of my PCs (work/home) and install it on all the client machines that I am responsible for. I have been using Sygate's product for close to two years now and have never had a single problem with it - something I can't say for any of the other firewalls that I listed in my previous post.

    Just make sure that you remove Norton's firewall completely so that there is no low-level interaction or fighting between the two of them and you should have no problems.
    -Mark

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