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  1. #1
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    Window XP Startup (pro)

    I have a friend that started there computer and all he got to was to the background theme. He has no icon/taskbar/start menu. Does anyone have any ideas.

    Thanks

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    Uranium Lounger viking33's Avatar
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    Re: Window XP Startup (pro)

    We will need a little more info before we can get to specifics.

    What OS is running?
    Did you recently add or remove some program or utility?
    Can you boot to Safe Mode? F8 while booting.
    If you can get to safe mode , run scannow /f to see if you can repair system files.
    Have you tried to boot to your system CD & run repair from the CD?

    Try to come back with as much detail as you can give us. <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

    Bob
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    Re: Window XP Startup (pro)

    He is using windows xp pro. He has tried the safe mode option but he cant get the cd to run using the repair option. He has also tried to boot from the cd but again it won't.
    He can get to the task manager by using the ctrl,alt,del keys. But when he starts the cd it asks him for an administration password.

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    Uranium Lounger viking33's Avatar
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    Re: Window XP Startup (pro)

    tyson,
    ------------------------------------
    also tried to boot from the cd but again it won't
    -----------------------------------
    Have you changed the BIOS settings so that the CD is the first boot choice?
    When asked for password have you just hit enter to bypass it?

    Bob
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

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    Re: Window XP Startup (pro)

    Tell your friend to boot all the way in until they get to "no icon/taskbar/start menu". Then hit Ctrl+Alt+Del to bring up Task Manager. Choose File|New Task and type

    explorer.exe

    into the dialog that comes up and choose enter. That may bring everything back to life.

    HTH
    Gre

  6. #6
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    Re: Window XP Startup (pro)

    Tyson--

    Take a look at this with your friend. I'm not sure whether your friend can or can't boot to Windows--what do you mean by the background theme--the screen with the Windows XP logo after you pass a firmware screen that has the name of the manufacturer and references the bios on it? If the repair link to Kelly's regedit to repair this doesn't work, or UNK's steps, I'd System Restore or follow the information in the MSKB I provided below.

    Taskbar Repair Tool Plus Scroll Down to Repair Hyperlink on the left Kelly has a regedit that may get your friend back to normal.

    318027: Taskbar Is Missing When You Log On to Windows

    Windows XP "no task bar" fix

    1) Does your friend get any helpful error information? Any Blue screens or error boxes? What can he learn when he puts up the run box by hitting the Windows and "r" key and typing in "eventvwr.msc" and looing quotes and clicking on applications/system and scrolling down the list about the time of the problem--this takes all of 8 seconds and a couple mouse clicks and often leads to the info that gets you out of a jam. Microsoft's Technet webcast on Tuesday on Windows XP troubleshooting was devoted to an hour of this.

    2) If he can boot to Windows, then try either Unk's steps or why in the world not try System Restore? I don't see a downside in this situation. If he can't boot to Windows, and I'm not clear on this from the post--it would seem he can, then why not Tap the F8 key, go into Safe Mode, and try to run System Restore? When you get into Safe Mode just put up the run box and type in restore and click on the icon by "rstrui." If this works, you may have it back and you don't have to worry about booting from the CD--but if you do choose to boot from the CD say to do a repair of XP that is many steps down the road from where you are now--then you want to check the boot order as Bob says so that booting from the hard drive is not in the way of booting from the CD-Rom.

    SMBP

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    Re: Window XP Startup (pro)

    Thanks to all that helped. We got the problem fixed. It was a virus that he got.

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