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  1. #1
    4 Star Lounger
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    Pc Re-boots itself (WXpHe + O2kSr1)

    I run a small home office network of 3 Pc's. The two main computers run WXpHe and are fully patched, firewalled and anti-virused.
    Pc2 seems to want to re-boot itself sporadically! I thought at first that it had caught a virus - the W32 Blaster Worm - however after using the Symantec removal tool for this (and following their instructions for getting rid of restore points) the worm wasn't found.
    Sometimes this happens when a game is being played and sometimes when anything is open.
    This is driving me nuts = can anyone help me please?
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

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    Plutonium Lounger
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    I'm sure it could be other problems, but many times spontaneous booting can be attributed to either a power supply problem or a bad stcick of RAM in the machine. The RAM is probably the "easiest" to check if you can borrow a stick of memory, or if the machine has more than one stick, remove one and run for awhile. If the problem persists, remove (switch) the other and try again.

  3. #3
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Hi,
    Go to Control Panel>System>Advanced>Startup & Recovery>Settings and uncheck "Automatically reboot". Then the next time you should get a Stop error which will give some idea of where the problem lies.

    Elaine

  4. #4
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    In addition to Elaine's tip to capture your BSOD and get info, go to the run box and type in "eventvwr.msc" or Admistrative Tools/Event Viewer or Start/Run/eventvwr and what do you see under Applications and Systems scrollling down to the time of the error?

    Also see:

    Windows XP Boot Problems & Edits

    Experts Exchange Windows XP Keeps Rebooting Thread

    SMBP

  5. #5
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Thanks, so far. Ok, last night we recorded the BSOD as follows:
    *** STOP:0x00000001 (0x01445EC3, 0x00000002, 0x00000001, 0xF843B271)

    *** atapi.sys - Address F843B271 base at F8434000, DateStamp 3d6ddb04

    This is meaningless to me, so please help...
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  6. #6
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    In the eventvwr are two messages:
    The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

    The master browser has received a server announcement from the computer PCONE that believes that it is the master browser for the domain on transport NetBT_Tcpip_{AC9A6C8D-2373-42CE-B1C. The master browser is stopping or an election is being forced.
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  7. #7
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Stephen,
    I had the exact same "Master Browser" error on my home network. I hunted around for ages and eventually found this fix which has solved it for me. If it doesn`t work you can always change it back.

    In order to stop this error from occuring, use Regedit and set the HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesB rowserParametersMaintainServerList from Auto or YES to FALSE

    Hope it works for you too.

    Elaine

  8. #8
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Let's address the blue screen, which is the big problem you seem to be having.

    ATAPI.SYS refers to your CD-ROM drive. Specifically, to the driver for it. However, you seem to have left part of the blue screen message out - it should provide error text as well, such as IRQL_NOT_LESS_OR_EQUAL or something similar. We know now that you are getting a STOP code, and that it has something to do with CD-ROM access. If you can, please look for error text when it occurs again, and post that.

    You may want to try replacing the IDE cables that connect your CD-ROM to the motherboard. They're cheap and may just solve the problem.

    Do you recall any changes being made around the time this error started occurring (keep in mind that the reboots are a product of this)? Installation of CD writing software, for example?
    -Mark

  9. #9
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Just for reference, the Master Browser errors can be ignored safely. What this indicates is that there are two computers on a network and they are arguing about whom is going to maintain a list of all computers on the network. In a Windows network, one computer maintains a list of all the other computer names. Since no one was designated, they're having a disagreement - but they also settle it on their own, and it does not cause problems. This "error" is separate from the rebooting problem you've been having.

    I failed to ask in my other post if you have Service Pack 1 applied. Or, perhaps I missed it in a previous post. <img src=/S/hiding.gif border=0 alt=hiding width=70 height=24>
    -Mark

  10. #10
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Stephen

    STOP 0x00000001 is ]not a common error - I can't find it listed on Technet.

    Certainly WyllyWylly is correct in identifying atapi.sys as relating to CD-ROM, and, yes, the second line of the blue screen, where it gives an allegedly-meaningful "verbal description" of the error, would assist!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  11. #11
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Hi Elaine, many thanks for your response. Should I try your fix on Pc1 or Pc2 - or both?
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  12. #12
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Hi Mark, I really appreciate your help. In answer to your questions:
    Earlier today BSOD read -
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    *** stop: 0x00000001 (0x00000008, 0x00000002, 0x00000000, 0xF7CEFB6D)
    ***nv4_mini.sys - Address F7EFB6D base at F7D0000, DateStamp 3f820145

    Recently upgraded Nero burning Rom from 5 to v6
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  13. #13
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    Hi, again, Mark - thanks for your help so far. On both Pc1 and Pc2 (both WXP He)SP1 has been applied, as have all updates. Pc3 runs W98SE - also fully updated and patched.
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  14. #14
    Uranium Lounger
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    <center>
    <hr>Recently upgraded Nero burning Rom from 5 to v6<hr>
    </center>

    I've read that there are some problems with the Nero v6 software. I can't recall what they are or who & what they affect, off the top of my head. I"ll see if I can find the info and post back. It might have been on a thread here in the lounge.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  15. #15
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    Re: Pc Re-boots itself (WXpHe + O2kSr1)

    I recognize that one....it's your Nvidia display driver. Try updating it. I'd also look into Al's suggestion of removing a stick of RAM if you have the capability to do so.
    -Mark

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