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  1. #1
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    Slow startup (2000)

    When starting Word (this applied to Excel too) by clicking on a document on the desktop or an attachment in Outlook, it is very slow to startup and load the document. If I load Word first and open the document directly into it, loading is almost instant.
    If I load Word and then double click on the desktop icon it is faster, but not perfect.
    I use Norton AntiVirus 2003, but have turn this off and doesn't seem to make any difference to the speed.
    Anyone any ideas of a cause?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Slow startup (2000)

    If you load Word first (you get a blank Document1), then open a document by double-clicking, does the "real" document replace the Document1, or do you still have both open? If Document1 is still there, it could be that Word is not starting up by re-using the same instance of the executable, but is double-loading it into memory. In that case, I'd want to know what you have in your File Types settings for DOC documents. (The attached graphic is old... sorry about that.)
    Attached Images Attached Images

  3. #3
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    Re: Slow startup (2000)

    Open WSord...get blank Document`
    Double click on desktop replaces Document1
    I've checked for add-ins
    I've checked for other macros being loaded
    I've deleted the normal.dot to start afresh
    None of the above seems to speed up the loading
    Move on to next version of Office??

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Slow startup (2000)

    > Move on to next version of Office??

    Well... you might want to wait for the first service pack (if you're referring to Office 2003). <img src=/S/wink.gif border=0 alt=wink width=15 height=15>

    By default, Office inserts a goodly chunk of its code into the Windows startup procedure. You can find its shortcut in a folder similar to:

    Cocuments and SettingsAll UsersStart MenuProgramsStartup

    and it runs a program whose name starts with osa (for Office 2000, it might have been osa9.exe). This causes Windows to start up more slowly, but with that chunk in memory, the applications start up more quickly. Is it possible that in fine-tuning the computer this shortcut was removed?

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