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  1. #1
    Silver Lounger
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    msinfo32 (XPP SP1)

    Any ideas why trying to run
    H Lewton

  2. #2
    Gold Lounger
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    Re: msinfo32 (XPP SP1)

    See

    Msinfo32 brings up Help and Support May 1, 03 XP Lounge

    Try deleting dat index.dat and read the above thread.

    To delete dat index.dat go to here:

    Go to I and Read Index.dat and Download free clean tool

    SMPB

  3. #3
    Star Lounger
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    Re: msinfo32 (XPP SP1)

    Did you run Spider ?

  4. #4
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    Re: msinfo32 (XPP SP1)

    Spider is covered in the thread linked above we did in May on this. I'd also run SFC after following the steps in the thread and Kelly's write up.

    SMBP

  5. #5
    Silver Lounger
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    Re: msinfo32 (XPP SP1)

    Yes I have run Spider for many moons now. And I also occasionally run SFC /Scannow.
    H Lewton

  6. #6
    Silver Lounger
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    Re: msinfo32 (XPP SP1)

    SMBP,

    Just to report in, the only thing I have gotten to work at present is the .bat file. It works perfectly after I changed the "c:" to "cd:" since I placed the .bat file in C:
    H Lewton

  7. #7
    Gold Lounger
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    Re: msinfo32 (XPP SP1)

    If you're having any trouble locating the index.dat folder you can use this or Purge IE, and I'll look for some threads on it on the IE and 98 sections where I'm sure they have been. I thought we covered spider and its impact well on that thread with Bruce K. and Telo toward the end. I'll look again.

    Deleting the index.dat file

    SMBP

  8. #8
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    Re: msinfo32 (XPP SP1)

    You don't have to delete anything guys, just stick the attached index.dat into C:WINDOWSPCHEALTHHELPCTROfflineCache

  9. #9
    Silver Lounger
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    Re: msinfo32 (XPP SP1)

    Telo,

    Thanks. I'll give it a try.
    H Lewton

  10. #10
    Silver Lounger
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    Re: msinfo32 (XPP SP1)

    telo,

    That fixed it. Thanks again.
    H Lewton

  11. #11
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    Re: msinfo32 (XPP SP1)

    Glad you solved your problem. I was looking through Tweak IE 3.1 and noticed (free trial so you can look at it if you want) it will ID all your index.dat files and clean them, but I was able to use the "so-so could be much better" search of XP to find all mine so it isn't necessary to use TweakIE to do this.

    SMBP

  12. #12
    Silver Lounger
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    Re: msinfo32 (XPP SP1)

    SMBP,

    Yeah, my search found them all also - except for the one that was missing and causing all the problems.

    Thanks.
    H Lewton

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