Macro storage error/references (Word 2000)

[robertoluna]

My client is getting the error message "Could not open macro storage" when they try to run any macro in my template. They have tested it on multiple computers, so it isn't one of the usual problems (lack of memory, corrupt Normal.dot or corrupt VB DLL). Everything runs fine on my machine.

Isn't it also possible to get this message if you have a reference in the template to a component that the user doesn't have? At one point while working on the template I played with the references in the VB Editor. I thought I turned everything back the way it was. Could this be the problem? How do I make sure I've gotten rid of those references?

Thanks,
Bob

[HansV]

It doesn't necessarily have to be a corrupt Vbe6.dll, it could also be a wrong version - see WD2000: Error Messages When Starting the Visual Basic Editor. This can happen if other software has been installed after Office 2000; this may have overwritten Vbe6.dll.

That MSKB article also mentions a possible permissions problem on the Temp folder.

The minimum references you need are:
- Visual Basic for Applications
- Microsoft Word 9.0 Object Library
- The template itself
Usually, the following two are also checked:
- OLE Automation
- Microsoft Office 9.0 Object Library
And if you have userforms in the template:
- Microsoft Forms 2.0 Object Library

[robertoluna]

Thanks Hans -

When I was developing the template, I had selected some references for Adobe Acrobat. I thought I went back and deselected them, but apparently did not. There was still one selected, and I'm pretty sure that is what has been causing the problem.

Bob