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  1. #1
    Super Moderator jscher2000's Avatar
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    Re: Printing Only One Page At A Time

    Sounds like this thread, but different printer and no solution there yet. You can at least commiserate.

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    Silver Lounger Bruce K's Avatar
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    Printing Only One Page At A Time

    HP Office Jet R80 Color printer......despite what number is entered when option available for printing, it will not recognize and only prints one copy at a time. Going into the advanced options in properties, the copy count seems greyed out and cannot be changed there either.

    This printer is on a network with 5 other computers and the condition is the same on all - can only print one copy at a time. Driver updates have had no effect.

    Has anyone ever encounterd such an issue and perhaps know of a means to print more than one copy at a time??

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    5 Star Lounger
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    Re: Printing Only One Page At A Time

    Bruce...have you tried the HP website using their search feature? They must have some kind of support available - as in a 'knowledge base', by either product name or a general 'printer solutions' section.

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    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Lons!

    You would think, but no luck. <img src=/S/sad.gif border=0 alt=sad width=15 height=15>

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    Re: Printing Only One Page At A Time

    The only thing I can suggest is that a known administator, with privledges to manage the printer, attempt to print multiple copies.

    On a domain network I'm frequently on, the indivual users can not control these types of printing functions, but a domain admin can.
    Christopher Baldrey

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    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Chris ~

    Well, that would be me and my workstation and any one of the other networked stations hold privs to manage peripherals. <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

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    Re: Printing Only One Page At A Time

    Okay... next question....

    Is the printer setup to be used as a "Network" printer (servershare or by IP) or.. is it setup as a local printer, directed to local port (which points to an IP address)?

    The later would give each locally logged in user (with permissions) access to change those printer settings.... or at least it does here on the domain lan I'm connected to.
    Christopher Baldrey

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    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Chris ~

    It is set up locally on the front office unit to LPT1 and then shared across the network. I can get it to print multiple copies from the local, but not from the remainder of units on the network.

    On any of the others, when I try to change the copy number, I am greeted with the untrue message:
    Attached Images Attached Images

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    Re: Printing Only One Page At A Time

    Humour me for a moment...this is what I've done in the past to work around this "type" of problem.

    Let's assume the following...

    Front Office IP - 192.168.1.100 (FOComputer)
    Other networked computers - 192.168.1.101 - 192.168.1.109 (or whatever)

    Printer attached to FO Computer and shared as follows : FOComputershared_printer

    I'm assuming right now, you're setting up all the other PCs to print to the Network printer FOComputershared_printer - am I right?

    Try this.....

    Instead of installing a network computer on "the other ones"... setup a local printer, and instead of using a port like "LPT1:", use the other option (see attachment) and select Standard TCP/IP Port.

    In the next window presented, type the IP Address (192.168.1.100) of the FOComputer.

    That has worked previously for me...
    Attached Images Attached Images
    Christopher Baldrey

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    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Chris ~

    You are correct...the others are set up frontHP_COLOR. I don't get a port option in the 'Add Printer' wizard as indicated in your SS above. I put in the IP and this is what I get:
    Attached Images Attached Images

  11. #11
    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Chris ~

    Nevermind the last post....I see what I did wrong there.

    Just to be clear with my situation: I have a computer, running Win ME, that has two physical printer ports, and there is a printer connected to each one. So, neither of these printers are on the network by themselves (turn off the computer and I lose access to the printers).

    Our network is running IP, so I can use IP addresses (as well as UNC's) to identify the printers because they are shared on the ME computer.

    I don't think that I can access these printers any other way than to have rights to the resources on the ME computer and use them by their UNC. Do you think I can still refer to these printers by the ME computer's IP address?

  12. #12
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    Re: Printing Only One Page At A Time

    A UNC name is just a human-friendly representation of an IP address. It is easier to remember names than it is strings of numbers; all UNC names resolve down to an IP (on an IP based system).
    -Mark

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    Re: Printing Only One Page At A Time

    Hmmm... Haven't tried that one Bruce...(the ME)

    If it doesn't work, how about trying the following (can you tell I used to work in the tech. support department at work??)...

    Using FOComputerprinter_share as the shared printer name, on the OTHER COMPUTERS, use a command prompt to do the following:

    net use LPT1 FOComputerprinter_share /persistent:YES

    Hopefully, you won't need to worry about usernames and passwords to do this.... that gets tricky.

    BTW ... what OS are the other computers?? Win98 machines would be easier in this case <img src=/S/grin.gif border=0 alt=grin width=15 height=15>.
    Christopher Baldrey

  14. #14
    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Mark ~

    You are partially correct. We are on an IP based system and that would hold true.

    But.....if you have a network that is all NETBEUI, then there is no IP address, but UNCs are totally valid. UNCs are also not valid on the public internet as they resolve to MAC addresses. UNC does not equal IP, but rather UNC equals MAC, right? <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  15. #15
    Silver Lounger Bruce K's Avatar
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    Re: Printing Only One Page At A Time

    Hi, Chris ~

    Command line procedure a no go as well. I am beginning to think this may be an HP driver based issue as the ME (I had nothing to do with that!) in the front office is the 95/98 based platform while all the other units are either W2K or XP, so the conflict may be the 16-bit driver subsystem in the former versus the 32-bit in the latter. So, we may just have to live with printing from the FO printer form files moved to a shared directory.

    Thank you for the good ideas. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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