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  1. #1
    Lounger
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    Windows Explorer search error

    When I try to perform a search using Windows Explorer I get the following message: There is a problem sending the command to the program.
    I have been unsuccessful in finding a fix for this problem.
    I am running Win2k Professional, version 5, service Pack 4.
    All help will be appreciated.
    ChuckD

  2. #2
    Platinum Lounger
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    Re: Windows Explorer search error

    Try going to Start|Run and entering

    scf /scannow

    in the box that comes up - followed by Enter. You'll need to have your Windows installation CD handy.
    Gre

  3. #3
    Uranium Lounger
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    Re: Windows Explorer search error

    See if this helps:

    Click Start - Run and type cmd. Press Enter.

    Type these in one at a time:

    <UL><LI>"regsvr32 /i shell32"
    <LI>"regsvr32 /i %systemroot%srchasstsrchui"
    <LI>"regsvr32 /i browseui"
    <LI>"regsvr32 /i shdocvw"[/list]Restart Windows.

    Edited to add:

    If this does not help, you can try this. I have never tried it with Windows 2000, so it may be an XP only trick.

    <UL><LI>Log on to the computer using an account with administrator permissions.
    <LI>Click Start - Run, type %systemroot%inf, and then click OK.
    <LI>Locate the srchasst.inf file.
    <LI>Right-click the srchasst.inf file, and then left click Install. This reinstalls the files that Search Companion uses.[/list]
    -Mark

  4. #4
    Lounger
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    Re: Windows Explorer search error

    Thanks for the suggestion. This worked 1 time immediately after re-booting -- then the problem re-appeared.

    If I had been a little more observant to what was happening, I would have noticed that ZoneAlarm asked if I wanted to allow Windows Explorer to access the Internet. A "No" response would cause the Windows Explorer Search function to bomb. A "Yes" response causes everything to work properly.

    Thanks to all who offered advice.

    ChuckD

  5. #5
    Uranium Lounger
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    Re: Windows Explorer search error

    So it was ZoneAlarm that was the cause?
    -Mark

  6. #6
    Lounger
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    Re: Windows Explorer search error

    So it appears. A "Yes" response to ZoneAlarm's query to allow Windows Explorer to access the Internet seems to let everything work correctly. When I answered "No" to the question, the search function failed to open. This yes/no test was repeatable. Interesting. I thought about advising Zone Labs about this, but I'm using the "free" version.

    ChuckD

  7. #7
    Uranium Lounger
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    Re: Windows Explorer search error

    I have seen a few postings on the web that pertained to ZoneAlarm and this problem. Perhaps it's time to try a different firewall? Many on these boards know that I am no fan of ZoneAlarm....
    -Mark

  8. #8
    Platinum Lounger
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    Re: Windows Explorer search error

    Personally, ZoneAlarm is at the bottom of my list of free firewalls. Top is Sygate - although you have to hunt around the website to find it. If I deny permission for Windows Explorer to access the internet, then it searches the local drives without any problem.
    Gre

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