Outlook closes immediately after opening (Outlook 2003)

[RonT]

Over the last week, or so, I have found Outlook closing and shutting down immediately after opening. I can't figure it out - but it seems to shut down right after loading Cloudmark's SpamNet which I have used for over a year and found far more effective than any other spam program.

This just started happening out of the blue and I am now afraid to shut down Outlook for fear it won't open again. The only way I was able (on several occasions) to get it back was by using GoBack and reverting the hard drive. The only other add-in I have in Outlook is Adobe Acrobat file converter. I also installed Business Contact Manager but have not yet actually used the program.

Thanks for any help offered!

Ron

[OldDog]

You might try starting outlook in safe mode. this will not load and add-ins. If outlook starts ok you might try running detect and repair from the help menu.

To start in safe mode:
1) Start button | Run
2) Type "Outlook /safe" (without the ")

[MaryJ]

Find and rename outcmd.dat. You can also disable spamnet and see if that fixes it. if so, check with cloudmark for an update.

[RonT]

For some odd reason, it started working correctly - I closed Outlook and then got a bizarre message about templates which I opted to not save and after that Outlook has worked OK.

But, anyway, thanks for taking the time to reply and I will keep your suggestions should the problem recur.

Ron

[RonT]

Please see the message directly above this one - problem (? temporarily) solved.

Thanks for taking the time to reply.

Ron