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  1. #1
    New Lounger
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    Download Question

    This may sound elementary to some but I am in shock. My company just fired most of the HelpDesk and techs! My question is this. When you download and get the dialog box that asks if you want to save "To current location" or "to a disk", I get confused. In the past, with virus updates the HelpDesk had made us save to "current location" but now I have to download WinZip and other programs and I am under the impression that the 'current location' selection is a temporary folder. If I am downloading a program like WinZip, do I choose "current location" or "save to a disk"? Thanks so much, Nell..

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: Download Question

    Nell,

    You should be able to save to any location that you wish. Just click on the down arrow at the right of the location and it should bring up a tree, showing the folders on your drive. Pick one that you want to use and download it.
    I created a "download" folder on my drive and use that.
    In that manner you will always know where the file was downloaded to. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>

    Bob
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Download Question

    The first button usually is to "run" the program and the second to "save" it so you can run it later from your hard drive. Generally, the second choice is better because you control where it is saved and you don't have to download it again in case something goes wrong.

  4. #4
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    Re: Download Question

    But what really is the difference between 'run' and 'save'?

    If you run it, does that mean it will not be available again because it is not saved. Or, if you save it, does that mean you then have to go where you saved it to run it? Sorry. I appreciate your help.

  5. #5
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    Re: Download Question

    Thanks, Bob

  6. #6
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    Re: Download Question

    I'm trying to understand the issue your company fired the Help Desk and techs over and what it has to do with virus updates. Precisely what does your company perceive they did to merit firing? That they didn't update and protect against a virus? They perceive some security issue was caused by these people and made them pay with their jobs?

    SMBP

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: Download Question

    Yes, if you run it, it is kept in a temp folder and either cleared when you finish with it, or left for dead in various pieces. You would be hard-pressed to run it again without downloading it again.

    If you save it, it does not run automatically, you do have to run it. (I download almost everything to a folder like c:downloadmanufacturerproduct, so I can keep track of the installers for future reference.)

    Saving has the advantage that you can manually scan the file for viruses or "spyware" before running it, if you don't have real-time scanning for files as they download.

    Hope this helps.

  8. #8
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    Re: Download Question

    Nell--

    Seems like you're intersecting two issues. One is downloads--the other viral definition update. I don't see any reason to save definitions from most companies--I just hit open on the dialogue box. Norton updates in the evenings from Monday through Friday, and I update definitions this way, and there is no need to save the definition--just hit the Open Button.

    Also see this if you're using any Symantec product with antivirus, and if not make sure to find out how to get the latest definition as often as possible. No one will be able to fire anyone connected with antiviruses for that. Run a good firewall and if you're using a PC and Microsoft calls a patch critical, install it. With Norton, if you rely on so-called Live Update, except in Viral crisis situations Live Update only updates when it's Wednesday in California and Intelligent Updater provides definitions for manual download every late afternoon or evening M-F:

    Differences between LiveUpdate and the Intelligent Updater--Live Update only goes live on Wednesday

    SMBP

  9. #9
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    Re: Download Question

    It is always best to use the SAVE option. I have a folder I created called "Downloaded Programs" that I save those programs to. That way I can always go back and re-install them if I have to. I also back the Downloaded Programs Folder up to a CD for save keeping of all those programs for later use in case me Hard Drive goes down I don't loose all those Programs I went to all that trouble to get.

  10. #10
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    Re: Download Question

    I sure agree--

    With downloads of most anything but viral definitions definitely I would use the Save option to a folder in a convenient location. You could also put that folder anywhere including your quick start or the Start Menu--somewhere in easy reach. If you have XP there is a new feature called Show in Groups accessed in any folder from View>Show in Groups +Details View and I use it to alphabetize folders with one exception: my downoads folder--there I select "Last Modified" so that at the end of the day if I've done a few downloads or the next day they will be easy to find in the downloads folder at the top of the list.

    SMBP

  11. #11
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    Re: Download Question

    I am sorry I was not clear. No, the techs were not fired because of security issues. They were fired as part of an across the board en masse downsizing. It has caused much stress. Dependent as we all are on computers, it is a mystery to many why they chose so many techs as part of the layoffs. What the management is subsequently doing, is trying to round up select secretaries and give them quickie online courses in servers and databases, etc. and expect the secretaries to become the help desk. I am one of the 'chosen' and, quite frankly, it is making me ill. I am already working long hours, but I guess if I don't go along with it, they'll give my job to someone in India or Pakistan. Thanks for your interest.

  12. #12
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    Re: Download Question

    <hr>they'll give my job to someone in India or Pakistan.<hr>

    Yep, there is no such thing as Loyalty to an Employee anymore, and we wonder why service is so bad. Don't get me wrong, I don't mean you are doing a bad job, but the fact is you are doing a job that you are not totaly trained for. As is the situation in many company's today who are trying to save a dime, that ends up costing them a dollar in the long run.

  13. #13
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    Re: Download Question

    I'm sorry I was sort of asleep at the switch and didn't pick up on that. I can sure empathize.

    SMBP

  14. #14
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    Re: Download Question

    While Cowboy is correct in his characterization of the majority of the US workplaces, I would have to add that sometimes, change can be positive or negative on how you look at it. In other words, I have always tried to make myself as indispensable as possible to whoever I worked for by knowing more or knowing how to do more than the other people. If you look at the new responsibility as a chance to learn as much as you can, it might reward you in the long run.

    I stayed up late at night designing an Excel based accounting/inventory program for the last company I worked for which was COMPLETELY out of the scope of my responsibilities (restaurant operations). Never did get a thank you, KMA from them, or a bonus check for the software. However, now that I have left and self-employed, I charge them every time they call me about a computer question (which is a bunch)!

    In my humble opinion, the more you know how to do, the better job security you have!

  15. #15
    Super Moderator jscher2000's Avatar
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    Re: Download Question

    What you choose to do, and what they make you do -- therein lies a BIG difference. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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