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Thread: Access Help Isn

  1. #1
    Silver Lounger
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    Access Help Isn

    Microsoft Visual Basic Help

    1. When I point to a command and press F1 sometimes I get:

    Microsoft Access can

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    Re: Access Help Isn

    Apparently, some of the help files may go AWOL. I found several recommendations to copy them from the Office 2000 CD to the proper locations:

    <table border=0><td>File name</td><td>Copy from Microsoft Office 2000 CD1 location </td><td>To</td><td>Ado210.chm</td><td>PfilesCommonSystemAdo</td><td>Program FilesCommon FilesSystemADO</td><td>Dao360.chm</td><td>PfilesCommonMssharedDao</td><td>Program FilesCommon FilesMicrosoft SharedDAO</td><td>Jetdef40.chm</td><td>PfilesMsofficeOffice1033</td><td>Program FilesMicrosoft OfficeOffice1033</td><td>Jetsql40.chm</td><td>PfilesMsofficeOffice1033</td><td>Program FilesMicrosoft OfficeOffice1033</td><td>Msjro.chm</td><td>PfilesCommonSystemAdo</td><td>Program FilesCommon FilesSystemADO</td></table>

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    Re: Access Help Isn

    Hans

    Was missing:

    Ado210.chm
    Dao360.chm
    Msjro.chm

    Repalced them and reinstalled Access, help works better, however still having the following problem:

    When I type ForceNewPage in Answer Wizzard Tab, I get the page ForceNewProperty Page, however it does not display:

    See Also Example Applies To links

    It displays 3 empty boxes where the above 3 links should be.

    Any other suggestion?

    Thanks, John

  4. #4
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    Re: Access Help Isn

    Does this problem occur in other applications that use HTML help, such as Word, Excel etc.? If so, it may be a general problem with HTML help. See MSKB article Links in HTML Help Topics Are Unavailable or No Longer Work.

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    Re: Access Help Isn

    The folllowing fixed it!

    Thanks for the detective work.

    John

    ===============================
    HTML Help Update to Limit Functionality When It Is Invoked with the window.showHelp( ) Method

    To resolve this problem, install Critical Update 811630. To download and install this update, visit the following Microsoft Windows Update Web site:

    http://support.microsoft.com/default.aspx?...kb;EN-US;811630

    =================================

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    Re: Access Help Isn

    FYI - I had same problem at work, where recently got a new workstation with WIN 2K and Office 2K installed. The Office Help links & thumbnails were all broke. The workstations are administered remotely, "they" decide what updates & patches to install, so I do not have the option of installing WIN 2K SP-4 or Critical Update 811630 to fix problem which apparently results from the Feb 2003 IE Security Patch update. As alternative, as discussed in recent thread in General Office Solutions (see <!post=Reinstall Office (XP-SP1 / Office 2000 - SP3),321279>Reinstall Office (XP-SP1 / Office 2000 - SP3)<!/post>), you can modify (or delete) the following Registry key, which apparently sets a flag:

    [HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerActiveX Compatibility{ADB880A6-D8FF-11CF-9377-00AA003B7A11}]
    "AlternateCLSID"="{41B23C28-488E-4E5C-ACE2-BB0BBABE99E8}"
    "Compatibility Flags"=dword:00000400

    (This copied from exported .REG file.) To turn off, reset value (represented as Hex 400 or Decimal 1024) to zero (0). When I did this, the Office Help links then functioned properly (where I work "users" are also not allowed to access the Registry, but I have "workarounds" for that.... <img src=/S/smile.gif border=0 alt=smile width=15 height=15>) The other post referenced mentions deleting this key, however, I'd recommend simply resetting value to 0 so you can turn it back on when desired. Of course, if altering this Registry key, it would be advisable not to open any strange compiled HTML Help files (.CHM extension) while flag is turned off.

    HTH

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    Re: Access Help Isn

    Thanks MarK, I will this on file for futire reference.

    John

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