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  1. #1
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    Bizarre Printing Problem (Word XP/2000)

    I've worked in the Word development field for 10 years and I've never encountered this problem. I have a template that I created (one of many). The first time this template was used in production was today.... after the template generated the document, when the user when to print it out, it only printed out the paragraph numbers (automatic numbering applied to a style). That's it. It printed the SPACE where the text should go but not text... just the numbers. I've looked at this document and I can't find anything wrong with it. Hidden text is not applied to the style or to the text or to the paragraph. If I actually select a paragraph of text and say "Print selection" then it prints fine. If I try to print the current page or the entire document, only the auto numbering prints. Any ideas?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Bizarre Printing Problem (Word XP/2000)

    Does Print Preview look correct?

    Does printing in Landscape orientation change anything?

    Is there anything special about these paragraphs? Unusual fonts? Color? Fields? AutoText? Indents? Frames or TextBoxes?

  3. #3
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    Re: Bizarre Printing Problem (Word XP/2000)

    Print Preview looks fine. I just switched to landscape and the same thing happened.

    There is nothing special about the paragraphs.. they are in a style called Body Double that is basically indented .5, double spaced. That's it. There is one table in the document. A two celled table with 3 rows. No special fonts... all in Courier New (pleading template).

    Also I took the document from the first paragraph, copied down to the last paragraph, pasted it into a new document and it printed just fine. I then created a new template file, copy and pasted the text from the original template into the new template, used the organizer to copy the styles, the autotext and the VBA form and modules and that one works just fine.

    The managing partner wants an answer and I can't come up with one [img]/forums/images/smilies/sad.gif[/img]

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    Re: Bizarre Printing Problem (Word XP/2000)

    I could probably email you the original template if I edited out a few things.

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    Super Moderator jscher2000's Avatar
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    Re: Bizarre Printing Problem (Word XP/2000)

    If you can zip it up and post it here, more people will be able to look at it. (For me, time to sneak off to lunch...)

    If it turns out that this particular template somehow became corrupted -- determined on the basis that importing the code and form modules into another template yields a properly working solution -- then I'm not sure we'll be able to provide anything other than guesses.

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    Re: Bizarre Printing Problem (Word XP/2000)

    Sounds like it (the document) might be corrupt. The fact that you can print parts of it and it will print when you copy it to another document, points in that direction. Have you tried opening the template itself and printing it. If this works, then the corruption is in the document. Have you tried printing the document to another printer to see if that is the problem? Has any other documents that used this template, encountered this problem when printing?

    As for the senior partner, who knows what causes documents to become corrupt, if that is what has happened. Somewhere there is a post, on the Lounge, that provides a reasoned approach to the analysis of Word problems. I am sorry that I do not have the exact location, but perhaps one of the Moderators will post it in this thread. I am afraid that I am not too helpful, because I know how frustrating <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23> corrupted documents can be. One thing I have tried on a couple of occassions is to save the document in .rtf format , open it and save it back as a .doc file. Not sure that it will work in every case, but it may be worth a try. HTH and good luck. I will be interested in your findings. <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

    Ron M <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  7. #7
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    Re: Bizarre Printing Problem (Word XP/2000)

    Thanks for your thoughts. My director does not want me to post the template as it has a lot of firm information in it. We'll chalk it up to corruption... the template and documents generated from it have the same problem but copying it to a new template or doc makes it all fine.

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    Re: Bizarre Printing Problem (Word XP/2000)

    Other Possibilities:

    1. The very last paragraph MARK in the document (the last backwards-P-with-2-stems) holds and causes wonderfully bizarre behavior in the whole document sometimes. Selecting the entire document with Conrol-A, but then cursor-arrowing back a space before selecting the text, so that that last para-mark is not selected, and then copying and pasting the selected text to a new document, will, in the case of a corrupt last paragraph mark, free the text from its little poltergeist.

    Set "Tools-Options-View NonPrinting-Characters" to "All", to be able to see the paragraph marks, so that you can be sure you've un-selected the last one.

    2. Be very sure that the paragraph marks themselves are not formatted for hidden text. Select , in one misbehaving paragraph, JUST the paragraph mark, and look at "Format-Font" to be sure that that mark is not set to Hidden Text. (Voice of Experience here, I'm afraid...)

    3. Probably not related, but we've had problems with line numbering (which is not the same as your paragraph numbering, I realize), that is cured by printing from a different computer, or sometimes by completely rebooting the culprit machine. A memory issue, maybe.

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    Re: Bizarre Printing Problem (Word XP/2000)

    Could it be a document which has been through WordPerfect? I had a similar situation some time ago. Turned out it was a converted WP doc - badly made. It had so many "reveal codes" added (without removing any) that Word simply stopped converting after the umptieth one ... which accidentally was a "hide" ...

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