Results 1 to 6 of 6
  1. #1
    Star Lounger
    Join Date
    Jun 2001
    Location
    Rensselaer, Limerick, USA
    Posts
    81
    Thanks
    0
    Thanked 0 Times in 0 Posts

    can not phone out with OUtlook2003 (office 2003)

    Have no success in dialing out with outlook 2003, using xp home. Have a Medion computer with creatix v.9xdsp data fax modem on com3 that says communications exist with the modem. With this modem there is just one out?or in,on the back of the machine. Have tried to split it but no success. My old cards had line in and phone out. When I select a contact and hit the phone button the dial tone persists and there is no dialing. Message call not completed as dialed. What is wrong?

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: can not phone out with OUtlook2003 (office 2003)

    Do you have the same problem with Internet Explorer dialing out? I ask because I think they share the same connection information. If only Outlook has a problem, perhaps someone with 2003 (I use 2002) can eyeball the dialogs for any odd settings that could cause the discrepancy.

  3. #3
    Star Lounger
    Join Date
    Jun 2001
    Location
    Rensselaer, Limerick, USA
    Posts
    81
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: can not phone out with OUtlook2003 (office 2003)

    donot use Int explorer to dial out as I am on broadband cable connection.

  4. #4
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: can not phone out with OUtlook2003 (office 2003)

    Try changing your connection type in Outlook to "local area network" and check mail over the broadband instead of a modem. This usually creates issues sending through old accounts, but those are fixable by changing the account settings on old accounts so that the outgoing (SMTP) mail server matches your broadband account. Hope this helps.

  5. #5
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: can not phone out with OUtlook2003 (office 200

    This is to dial phone numbers to your contacts?

    Did you select the modem in the dialing options, line properties dialog? Try all the options in line properties.

  6. #6
    Star Lounger
    Join Date
    Jun 2001
    Location
    Rensselaer, Limerick, USA
    Posts
    81
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: can not phone out with OUtlook2003 (office 200

    Thanks for your help I can now phone out. Checked and changed various modem settings and cannot say exactly what solved it but it works.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •