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  1. #1
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    What Happens to Emails/Attachments When You Save (2000)

    A user received an email with an attachment (Excel). She opened the attachment and edited it. Then she chose File>Save and let the system default choose the location. We can't find this file. I have looked in the Local Settings/Temp folder and can't find this file. I have two questions?
    1. If there is an attachment to an email and you open it and save, where is it saved (default location)?
    2. Where does Outlook save emails? (C drive/local settings/application data/Microsoft/Outlook) Is this correct?

  2. #2
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    Re: What Happens to Emails/Attachments When You Save (2000)

    Just tried saving from Excel 2003 after opening a attachmect in Outlook 2003 and the path was "Documents and Settingusernamelocal Settings Tempary internet filesOLK1094" The last folder may be a different name.

    Also you may try opening the attachment again and doing another save as and see where it is being saved.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: What Happens to Emails/Attachments When You Save (2000)

    Still can't find it. But she is not totally clear on what she did. She can't open the email because she deleted it and then emptied the deleted folder! She was too quick today! Thanks for you help. I thought I had the right location of where these files were saved.

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    Re: What Happens to Emails/Attachments When You Save (2000)

    If the OS is also 2000, via File Explorer you could Search for all XLS files saved today. In my fairly out-of-the-box corporate Win 2000 Office 2000 installation, the default path for saving Outlook files is

    Cocuments and Settings<username>Local SettingsTemporary Internet FilesOLK7
    -John ... I float in liquid gardens
    UTC -7DS

  5. #5
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    Re: What Happens to Emails/Attachments When You Save (2000)

    Thanks, John!

  6. #6
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    Re: What Happens to Emails/Attachments When You Sa

    Going forward, you can set up Outlook to save attachments in a special folder: so that they don't become "hard to find". The details are held in the registry at:

    HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0Outlook Security

    Value Name: OutlookSecureTempFolder
    Date Type: REG_SZ

    If the value exists, and it contains a valid path, Outlook 2000 uses that location for its temporary files.

    For more information see this KB article:

    http://support.microsoft.com/support/kb/ar...s/q249/7/93.asp

    HTH
    Gre

  7. #7
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    Re: What Happens to Emails/Attachments When You Sa

    The registry does not have the Security folder under HKEY_CURRENT... Why not? The OS is XP.

  8. #8
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    Re: What Happens to Emails/Attachments When You Sa

    If it doesn't exist, you an create a new key named Security under ...Outlook, and a new string value named OutlookSecureTempFolder in this key. Set the value of OutlookSecureTempFolder to the folder where you want attachments to be stored.

  9. #9
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    Re: What Happens to Emails/Attachments When You Sa

    Thanks, Hans!

  10. #10
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    Re: What Happens to Emails/Attachments When You Save (2000)

    By deleting the e-mail, the linked edited Excel file was also deleted. Advise your users to Save As a new document EVERY time before they begin editing an attached document.

  11. #11
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    Re: What Happens to Emails/Attachments When You Save (2000)

    After this happened yesterday I did tell the user to Save As before editing. I just assumed everyone knew to do that (though I couldn't have told you all the whys). I will now make sure everyone knows to Save As! Thanks, Van.

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