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Thread: PowerQuest

  1. #1
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    Re: PowerQuest

    <hr>I personally am not over whelmed with joy<hr>
    Ditto me. That stinks!
    -Mark

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    Re: PowerQuest

    Didn't Symantec take over Word Perfect at one time? That was a real success story. <img src=/S/sarcasm.gif border=0 alt=sarcasm width=15 height=15>

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    Re: PowerQuest

    Would you have preferred it if Microsoft had taken over PowerQuest instead? Or that Zone Alarm had not been taken over by CheckPoint?

    We live in an era of consolidation/centralisation. Some years ago we did "distributed" computing; before that, we had the centralised mainframe.

    What goeth round, cometh round. Verily! <img src=/S/dizzy.gif border=0 alt=dizzy width=15 height=15>
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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    Re: PowerQuest

    All I can do is to hope that they do not allow these excellent products to become bloated sources of irritation as pcAnywhere did. <img src=/S/yikes.gif border=0 alt=yikes width=15 height=15> Whilst I would agree with you fully regarding consolidation, Symantec has not proved to me that they can adopt a child and provide it with the love and nurturing that it needs. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> I just wished for a better adoptive parent!
    -Mark

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    Re: PowerQuest

    Well, it could have been CA.....!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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    Re: PowerQuest

    <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25> <img src=/S/flee.gif border=0 alt=flee width=25 height=25>
    -Mark

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    PowerQuest

    For those of you that don't know,,,,, Symantec is the proud owner of PowerQuest now. Symantec Acquires PowerQuest Most of you will be happy about this, but I personally am not over whelmed with joy.

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    Re: PowerQuest

    Whats sad is that I really liked PowerQuest, but now I will be having to hang on for dear life to my originals like Drive Image, Drive Copy and Partition Magic. Because now they are sure to become bloated programs with added <img src=/w3timages/censored.gif alt=censored border=0> if Symantec has anything to do with it.
    <blockquote><hr>Would you have preferred it if Microsoft had taken over PowerQuest instead?<hr></blockquote>
    No I would have preferred PowerQuest had PowerQuest.

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    Re: PowerQuest

    > Didn't Symantec take over Word Perfect at one time?

    Actually it was Novell that acquired WP and then sold it to Corel. Symantec usually manages to assimilate the companies it buys. In fact, for many years, it was the acquisitions champion of Silicon Valley. Of course, there was that little scuffle when Symantec acquired Eugene Wang from Borland (something about some e-mails, IIRC).

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    Re: PowerQuest

    Cowboy, I agree with your assessment. Symantec has a long history of adding much bloat to almost everything that they touch. Additionally IMHO they have terrible support. I'm with you about hanging onto any Powerquest products as I'll not buy anything from Symantec.

    Joe
    Joe

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    Re: PowerQuest

    I had an error message getting PM8 in. It was a Powerquest Error message that had nothing meaningful on it but a lot of KB's like Symantec often has that don't say very much. I emailed with them and they called it a rare Windows Explorer PM install conflict for which they had no solution and little understanding. They would let me know when they got one--they haven't. I got it in by copying it from its folder in Windows Explorer and got it to work fine. I think Symantec will bring that "enigma enshrouded in a mystery" aura to Powerquest's tech support and KB's.

    SMBP

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    Re: PowerQuest

    All of those who expressed concern over the Symantec PowerQuest takeover can indulge in some "I told you so!"
    I followed the links to the Partition Magic support page from the Symantec site, sent off a support request, and while I didn't expect an immediate response over the holiday period, was sent an "out of office until March 31st 2004" reply, and was referred to the Symantec customer support page, which deals only with non-technical issues!
    This is the reply:

    I will be out of the office starting 01/02/2004 and will not return until 03/31/2004.
    Thank you for contacting the PowerQuest service and support group. Please note that PowerQuest was recently acquired by Symantec Corporation. To submit your customer service request please go to the following web address http://www.symantec.com/techsupp/cs_contact_pq.html.
    For more information regarding Symantec's acquisition of PowerQuest please click here (http://www.symantec.com/press/2003/n031208.html)

    I wonder whether we will be left adrift by Symantec, or perhaps this is a temporary phenomenon................

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    Re: PowerQuest

    Dianne--

    That kind of runaround is frustrating and when I see that coming, for me the best thing to do is to take the problem here or if it can't be fixed here you can look for a good group that deals with Powerquest issues or some other good groups because what just works for me often is that you can get a higher level of specific help and attention to your problem through a group/forum than from Tech Support in a lot of cases--there are some notable exceptions of course. Googling for Powerquests forums to me is not so off the wall--it often works.

    SMBP

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    Re: PowerQuest

    Your suggestion is appreciated. I have never been let down by addressing problems to the Loungers-who show enormous patience and generosity in answering even very basic questions.
    Dianne

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