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  1. #1
    5 Star Lounger PaulB's Avatar
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    Prop Res DLL not loaded (Office 2000 sp3)

    Due to a hardware problem, I recently had to re-install Windows XP Pro and all my apps, including Office 2000. I may not have re-installed O2K exactly as previously installed (so many options!!). When I now attempt to open some (but certainly not all) Word documents I get the error message: Prop Res DLL not loaded. After clicking on OK, I am asked if I want to send trouble shooting info to MS. Word then terminates (closes).

    What is "Prop Res DLL" and how do I get it loaded?

    Cheers,
    Regards,
    PaulB

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Prop Res DLL not loaded (Office 2000 sp3)

    I found this in Google Groups from the Microsoft newsgroups. While several people have posted about this error, this was really the only substantive response:
    <hr>From: anonymous@discussions.microsoft.com
    Subject: Error Message
    Newsgroups: microsoft.public.word.application.errors
    Date: 2003-12-07 21:12:14 PST

    What do I do if when I open a Word document, the message: 'Prop Res DLL not loaded' shows up? The font on the documents becomes screwed up, and eventually Word just freezes...

    From: Bobby Mikkelson_MSFT (bobbymi@microsoft.com)
    Subject: RE: Error Message
    Newsgroups: microsoft.public.word.application.errors
    Date: 2003-12-08 11:39:30 PST

    Hello Anonymous,

    This issue can sometimes occur if you have multiple installs of Word on your system. Example: You purchase a System that includes Microsoft Works, this application comes pre-installed. You then Install Office XP to the system. Newer applications use the Microsoft Installer that can install multiple installations of an application as long as the MSI file has different names. This can cause conflicts when the two installations are the same version. or when other incompatibilities exist. Check under Add Remove Programs for multiple installs of Word.

    Thank You
    Bobby Mikkelson<hr>
    I suspect you might have to install in the reverse order, oldest first, then newest. That's the standard advice here in the Lounge.

  3. #3
    5 Star Lounger PaulB's Avatar
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    Re: Prop Res DLL not loaded (Office 2000 sp3)

    Jefferson,

    Thanks for your quick response. The symptoms described in your post do not seem to apply to my malady, however. Apart from what comes with WinXP, I have no other MS products installed and no MS Works.

    The problem only shows up on some (but not all) Word documents that I created prior to the re-install. It does not show up on documents that I have downloaded from the net.

    I don't mind blowing away my current install of O2K and re-installing it. Absent an explanation of the cause of my current predicament, however, I fear a repeat of the problem.

    Cheers,
    Regards,
    PaulB

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Prop Res DLL not loaded (Office 2000 sp3)

    Sorry, I misread your message to say you had two versions of Office. What were they thinking naming everything XP?

    Anyway, do you recall any Word add-ins that you might have been using that you did not re-install? Do you have any postable pre-re-install documents that we could look at to see if we get the same error? (By "we" I mean someone with Word 2000 <img src=/S/grin.gif border=0 alt=grin width=15 height=15> )

    Also, Phil's star post on stepping through template-related issues might help:
    <IMG SRC=http://www.wopr.com/w3timages/starpost.gif> Systematic Approach to Behavioral Problems in Word (Word 97/2000)

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