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  1. #1
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    System Locking (XP Home/Pro)

    I am experiencing almost the same problem on both my desktop (XP Home) and my laptop (XP Pro).

    First, there is no noticeable problem of any kind while I am working on either machine. The symptoms appear after the computers sit untouched for at least about 6 hours. This is usually over night. This happens every night on the laptop but not every night on the desktop.

    Symptoms: In the morning, when I awake the computers, at first everything appears normal. Sometimes the first sign is when I click on any application I will get an error - usually something about low system resources and no application will start. In this case, I must reboot to regain access to the computer. Other times, I will be able to start applications and will not get any resource errors. But I will find that my ethernet and phone ports are locked - I cannot access the Internet (via my cable modem) nor dial out from my computer. Again, I must reboot to regain these functions.

    One other symptom that could be related is that periodically when I try to print a .pdf file via Acrobat, I will get an error that it cannot print. I find that the Acrobat printer no longer functions and that I must completely remove and reinstall Acrobat to regain the Acrobat printer. I wonder whether this is related in any way to the loss of the ethernet and phone ports., but I have not found that I have lost any of my other printers.

    Troubleshooting has been difficult because when I get the "resource" error, I cannot start any applications, most times including Task Manager, to check the status of the system. The system is not accessing the hard drive or appear to be busy in any way - it will respond to mouse movement but not allow starting of an app.

    I have tried performing a diagnostic startup and I do not appear to get a resource error but could not determine anything about the ethernet and phone ports as these services are apparently not functional on a diagnostic startup? I am not sure that the resource error and the loss of ports are related to the same or separate problems.

    I initially thought that this was a resource problem or memory leak and made a post to that effect. I tried all of the suggestions received on that post and nothing made any change to the symptoms.

    Any ideas?
    This has been going on for a couple of months now and driving be batty.

  2. #2
    Uranium Lounger
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    Re: System Locking (XP Home/Pro)

    How are you suspending the computers? Are you using Hibernation, or suspending them? Are the machines from the same manufacturer, or different?

    One thing you can check in your systems' BIOS configuration is the suspend type. The default is almost always S1 (POS) but you will get better results using the S3 (STR) option. If you are using hibernation, ensure that you have enough space on your system partition for the file that is created. It will be equal in size to your installed RAM.

    I think your Acrobat printer problem may be a separate issue, but it would be better to hold off on that until the problem with resuming after suspend is resolved.
    -Mark

  3. #3
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    Re: System Locking (XP Home/Pro)

    They are both Dell PCs (4100 desktop and 5100 laptop).

    I do not use hibernation. I assume that they get suspended from the settings I have under Power Options under display properties. Both computers are set to turn off the monitor after 15 minutes and turn off the hard disks after 20 minutes. The settings for system standby and system hibernates are "never".

    If the problem was related to suspend, would it not show up sometime after the suspension, not many hours later? Other than overnight, I have seen this happen on the laptop if I had it on all day but did not use it. If, on the other hand, I use the laptop all day, there are no symptoms of any problems at all.

    I checked both BIOS configurations and did not find anything like a "suspend type" in either.

  4. #4
    Uranium Lounger viking33's Avatar
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    Re: System Locking (XP Home/Pro)

    Jim,

    Why not just turn them off when you are done using them for a while?
    The short time to boot them up is the same as what you have to do now to get them back up and operational.
    Never mind suspend or hibernate !

    Bob
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  5. #5
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    Re: System Locking (XP Home/Pro)

    Well, for one reason, because I should be able to leave them on without problem, in fact I have done it for years without problem - these two computers plus a 3rd which is still working correctly. Another reason is that I should be able to walk up to these computers at any time and have access without waiting for a boot. Yes, I have to do that now but only because something is not working correctly. Turning them off is a way to avoid the problem, not fix it.

  6. #6
    Uranium Lounger viking33's Avatar
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    Re: System Locking (XP Home/Pro)

    To each his own ! Just a thought, James.

    Bob
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  7. #7
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    Re: System Locking (XP Home/Pro)

    This is probably too stupid for words, but I'm gonna ask it anyway. Have you tried NOT sleeping the hard drives? I also have my monitor turn off after a period of inactivity but I long-ago STOPPED letting the hard drives power down as it has been a problem on too many machines, ever since Win95. In WinXP, letting only my monitor power off, I've not had any problems.

  8. #8
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    Re: System Locking (XP Home/Pro)

    No, I had never tried that. I just reconfigured to have the hard disk never power off and will let the system sit overnight to see if that makes any difference. Thanks for the thought.

  9. #9
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    Re: System Locking (XP Home/Pro)

    The time difference on XP between recovering from Hibernation and starting from cold is materially different.
    Gre

  10. #10
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    Re: System Locking (XP Home/Pro)

    Well, setting the disks to never shut off had no impact on the problem. There is one difference in symptoms between my desktop and my laptop. The desktop can go as long as two days without showing the symptoms. The laptop however cannot go more than about 6 hours, and never overnight.

  11. #11
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    Re: System Locking (XP Home/Pro)

    Are these machines on a network?

    Ifso
    What kind of network "Workgroups" or "Domain"?

    Any "Wireless" connections"/

    Any USB type of NICs being used?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  12. #12
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    Re: System Locking (XP Home/Pro)

    In my home office, these two machines, plus another XP Home machine, are on a network using a workgroup, ethernet NIC cards and cable router. No wireless connections. (When I travel to one of my clients offices, the laptop is connected to their network using a domain and eithernet NIC. If I leave the laptop sit idle at the cleint's office for > about 6 hours, I get the same symptoms I encounter in my home office.) The 3rd machine in my home office does not exhibit any of the problem symptoms I have on the other two machines.

  13. #13
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    Re: System Locking (XP Home/Pro)

    What is the make and model of this laptop?

    If using a PCMCIA type of NIC what make and model is it?

    Also what Firewall are you running?

    Over at the Dell site, there seems to be problems with the NIC connections and McAfee <img src=/S/bwaaah.gif border=0 alt=bwaaah width=123 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  14. #14
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    Re: System Locking (XP Home/Pro)

    The laptop is a Dell 5100 and it has a "built in" NIC (not a PCMCIA).

    I have Zone Alarm on the two desktops in my office but do not have a firewall on the laptop (it was not compatible with my client's network).

    I use Norton SystemWorks rather than McAfee.

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