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  1. #1
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    Spam has caused Outlook to fail (Outlook 2000)

    When I got back from winter vacation, I found that I had received 2000 messages about Paris Hilton, causing Outlook to shut down every time I open it. Can someone explain simply how to fix this problem?

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    Re: Spam has caused Outlook to fail (Outlook 2000)

    In order to get Outlook back up and running, you will need to let it create a new PST. The old one will probably be under something like

    Documents and Settings[username]Local SettingsApplication DataMicrosoftOutlook

    If you are running Windows 9xME, you will be looking in your Windows folder and probably starting with plain Local Settings.

    Move the existing PST out of its folder and then start up Outlook. IT will complain that your PST is not there. Let it create a new one. Then, using something like File|Open|PST file, reopen the old one. Hopefully, you will now be able to delete the unnecessary stuff.
    Gre

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Spam has caused Outlook to fail (Outlook 2000)

    Can you tell us: Did you already download these messages and now Outlook closes immediately, or you get the Sending/Receiving dialog telling you there are 2000 messages and then Outlook shuts down?

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    Re: Spam has caused Outlook to fail (Outlook 2000)

    Thanks for the advice unkamunka, I will try that.
    Jscher - The annoying thing is that it starts to download mail as soon as I open Outlook, and closes before I can do anything with the program.

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    Re: Spam has caused Outlook to fail (Outlook 2000)

    Can you not pull your broadband/network cable out of your machine first? I presume, once you get hold of your settings, you're going to disable the "download on startup" option. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    Gre

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    Re: Spam has caused Outlook to fail (Outlook 2000)

    In addition to the good advice (and questions) already offered, does your ISP have Spam Management tools which you can manipulate to delete all these messages in the ISP server, before they are delivered to you? That is an option with my ISP's SpamAssassin installation, I can have spam deleted before delivery. Somewhat more cumbersome, if you can use your ISP's Internet Mail/WebMail feature (such as Horde), you may also be able to manually delete them on the ISP server, but it could take a while to sort, select, and delete them. Finally, in the event these are virus trojans, be sure your virus checker is up to date.

    You did say they were ABOUT Paris Hilton, right? If they were FROM Paris Hilton, that would be a different problem ... <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>
    -John ... I float in liquid gardens
    UTC -7DS

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: Spam has caused Outlook to fail (Outlook 2000)

    I used to manage my spam on the server side using Outlook Express. I created an IMAP account to my POP3 server (of course, your mileage will vary as to whether your ISP allows this) and then could delete/purge all the suspicious sounding messages without having to download them. I've played with POP3 preview tools in the past, but I can't recall what they were. I do believe I heard about them on this board, though, so perhaps with a few searches and a lot of luck you'll be able to turn them up. Or maybe you can get fresh recommendations.

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