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  1. #1
    Silver Lounger Duchess843's Avatar
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    IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I've re-installed & got the full version, it still fails to show.

    The main reason for the re-install was I've been getting msgs. when I try to install Win. Security Updates. It says that IE6 SP1 is req'd to install this update, and then the install window closes. Does anyone else have these problems with IE6 or is it just me?

    Is there a fix for either problems?
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    Repairing IE

    First, Gloria, you can't repair IE from Add/Remove in Windows XP, but there is an entry for it under Windows Components. Multiple repairs methods for IE and are linked here and in the KB but before doing any of them, I'd run system file checker. Anytime you contemplate a fix or reinstall of IE or XP it's a good first choice, but won't fix every problem of course. A reinstallation of XP KB is included:

    Post 317376 IE6 Repairs
    Command and VB Script for Reinstalling IE from Doug Knox
    318378: MSKB on Repairing Reinstalling
    315431: How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

    Fixing Windows Update

    I don't think there are specific KBs dealing with this problem that shows up frequently in ng's. There are multiple suggestions in KBs dealing with problems like Windows Up stalling, and saying you need updates you have. You can find them by putting "install problem" in the MSKB search under Windows Update. Make sure you turn off your antivirus fully, and your ZA or whichever fire wall and try to install; then try in Safe Mode with these off.

    A number of steps in KBs to potentiate WU are listed in these links:

    Windows Update Problems
    WinUpdate Checklist
    WinUpdate Fixes
    WinUp FAQs
    <A target="_blank" HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;306525">306525: HOW TO: Configure and Use Automatic Updates in Windows XP
    </A>

    If this continues on many hotfixes, or if this hotfix is one that is important to you, then why not try to get it from these sites:

    Security Bulletin Chronological List
    Security Bulletin Search

    I would get my security bulletins this way: MS Security Notification Service.

    SMBP

  3. #3
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    What operating system? And specifically, what updates are you trying to install? If you are installing them en masse, try doing one at a time and see if some updates are allowed, and others are not.

    The answer to fixes depends upon your setup and operating system.
    -Mark

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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I can give you an example of an update that repeatedly produces the error message that "IE6SP1 must be installed" on different Win XPSP1 machines I've seen with IE6SP1 already in. It's also frequently mentioned on newsgroups, and the best remedy offered by the MVPs on the Update groups is to turnoff your firewall and antivirus. They particularly single out problems with Norton Antivirus. I tried that several times on different machines that already had IE6SP1 with the firewall and the AV always disabled, and still got this particular balk at installing:

    816506: Internet Explorer or Outlook Express Quits Unexpectedly with an Error in Mshtml.dll

    q816506.exe Download

    SMBP

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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I did not ask for "an example," I asked <!profile=Duchess843>Duchess843<!/profile> for her example. There could be a significant difference between the two.
    -Mark

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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    Hopefully you'll get a response from Gloria.

    My point is that there are many examples of this particular error message with respect to Windows Update on the web, and they should help represent the problem on this thread. I have also encountered this and I represented what people who have Winup sites and are frequent contributers to the Microsoft newsgroups have said is the most effective remedy for this particular error message when it comes up in the case of a broad spectrum of Windows Updates that have been proferred by Microsoft during 2002 and 2003--i.e. several of them. I think the more updates that anyone can provide that evoke this particular error message with Windows Update IV will help shed light on this problem. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    The particular update I sited is one dealing with a crash that has at least 5 MSKBs devoted to it in reference to IE6 and OE crashes and is widely discussed as a problem on XP and IE sites.

    There are many instances in newsgroups and in the Lounge last night and this morning where a person poses a problem, and others say I also have that problem. This thread with a post a few hours ago is just such an example of two people having a similar problem with an udpate. I also have this same problem with respect to the particular update I mentioned. I can start a separate thread on it but that shouldn't be necessary and I welcome any suggestions to remedy it I haven't tried or found with respect to Windows Update.

    TIA,

    SMBP

  7. #7
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I got your point, but you did not get mine. You were too busy arguing your views to pay attention.

    Until we have more information relating to the specific problem at hand, supposition and theory are not relevant. The first step is to gather data. Next, we analyze the data collected and look for a solution.

    For now, let's stick to the facts as Gloria presents them to us and try to offer a solution based on knowledge, not guesswork. If you need to discuss this further, it belongs in a separate thread or in a private message.
    -Mark

  8. #8
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I appreciate fully the need to know Gloria's OS and of course which update. I put a post up in Lounge matters once wanting to structure the IE threads to have the OS supplied I felt it was so important; but it also helps to know OS and browser versions in many Lounge sections.

    I was reminded of a patch that causes the same error message no matter what I do that has frustrated me. While I have long preferred using the KB or bulletin from Tech Net or the MS Security site to get to the download over Windows Update, sometimes it doesn't matter because you can have trouble getting a particular download installed from either source. I don't know how they are made available on different servers and if that has any impact. I have tried to collect tips, recommendations and Windows Update sites to potentiate or faciliate getting MS downloads in via Update or any other way, and nothing I have seen will work for the particular one I mentioned.

    SMBP

  9. #9
    Silver Lounger Duchess843's Avatar
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    My goodness, what a lot of places to go to. I viisted them all and printed most of the information. I repaired IE and did indeed lose every update that I had. I haven't time to reinstall them all, but I have most.

    As for WinUp (I know what that means), I read someplace that using WinUp was a waste of time and I found that out. I install every Critical Update on my list and then opened the list of installed updates. Guess what I found? Most had Failed in front of the updates file name.

    Put the failed update into Google, one at a time, and used the file that came up, if it had a download option. I reinstalled every last one. Need I say that Windows Update will never see me again. I'm so glad I didnt use the Automatic Updates. There's no particular update so I didn't use the Chronological List or Security Bulletin Search.

    Some Security Updates still tell me that I need IE 6 Sp1, so I didn't get those.

    Thanks so much for all your help.
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  10. #10
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    You're pretty resourceful Gloria. Somehow you always find a way to get where you're going. You can always google to find links to updates in Microsoft and I find myself using goggle to navigate Microsoft's sites all the time when I can't find KB's using every advanced search trick I know at their "search KB site." BTW, What OS--and which particular patch got you that message? (I'm interested in that error).

    If it's any consolation, I read in "The Future of Patch Management" by Mark Smith Editor Win.net Magazine (Instant Doc 40705) a quote from Scott Culp, Senior Security Specialist from Microsoft's Trustworthy (I know <img src=/S/grin.gif border=0 alt=grin width=15 height=15>) Computing Team that said essentially they have recognized the need to reduce patches <img src=/S/shocked.gif border=0 alt=shocked width=15 height=15> and they have a Patch-Management Development Task Force with representation from each major development group. They are going to consolidate to a patch management system that will include all windows devices and Pocket PC. Microsoft is planning, according to Mr. Culp to reduce the number of scanning and reporting technologies to one set of API's built into Windows and to reduce the number of installation platforms (currently eight) to two--one to install OS patches and one for installing application patches. This is what I've heard them saying at meetings.

    SMBP

    [i]Ed Note/SMBP: I would have linked the article, but linking it signed into my account and I didn't want anyone to get to a sign in box--I suspect you can go to www.winnetmag.com and search it with the Instant Doc ID 40705 if you want to read it (one page).[i]

  11. #11
    Silver Lounger Duchess843's Avatar
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I'm so sorry Wylly, but I thought sure I had replied to you. It was only after reviewing the posts that I discovered that I either hadn't replied or the reply got lost.

    I'm using Windows XP Home Edition with SP1. I'm not looking for any particular hot fix, I was trying to install all critical updates.
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  12. #12
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    Re: IE not in Add or Remove (IE 6.0.2800.1106 SP1)

    I know now what caused me to get this "You Need SP1 in to install (when you have it in)" error that I haven't seen often--but has happened to me more than once--and it around on the web in groups. I wanted the fix in because I had been having a rash of mshtml.dll crashes, but they can come from a number of sources--hence 6 or more MSKBs. I suspect a similar set up will produce it for others. Part of the problem is that often when an error message gets evoked from Microsoft, they are less than explicit and clear--and as a result, you aren't informed as to how to proceed.

    What it means to say is "You don't need what that hotfix is delivering--you've already gotten it installed so it's not going to install."

    The latest cumulative security bulletin for IE Q824145 had this module included:
    6.0.2800.1276 2,799,104 10-16-2003 Mshtml.dll
    If you compare the build numbers, 824145 gives you 1276--a later module. The hotfix refers to 1173.

    The implication is that that fix could be incorporatedin the version you have. Unfortunately, Microsoft doesn't state the implication in a straight forward manner. I take from this that when you have an error message on an a particular update/hotfix that says you need to install a certain version of IE, that misleading message is a cue to parse the build of whatever module the update is delivering, in this case a build of mshtml.dll.

    SMBP

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