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  1. #1
    Super Moderator jscher2000's Avatar
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    Re: Normal.dot corruption (OfficeXP: Word 2002 (10.2627.2625))

    Dumb question: What is Windows NT Messaging?? Does it have some connection to Word??

    What happens when you try to set the Workgroup Templates Path? Does it fail to get saved between sessions of Word, is that tab of the Tool>Options dialog locked down in some way?

  2. #2
    New Lounger
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    Re: Normal.dot corruption (OfficeXP: Word 2002 (10.2627.2625))

    Windows NT messaging is what we need for our email to work as we use Groupwise. There is no connection as far as I know to Word.

    When I try to set the Workgroup Templates Path it does not save when I click OK when finished (no path at all, just blank).

  3. #3
    Uranium Lounger
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    Re: Normal.dot corruption (OfficeXP: Word 2002 (10.2627.2625))

    See if the steps in <post#=197827>post 197827</post#> help.
    Cheers,

  4. #4
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    Unable to save Workgroup Templates path

    <P ID="edit" class=small>(Edited by jscher2000 on 19-Jan-04 15:13. Thread split and subject line updated to reflect different topic.)</P>I am having a similar problem with safe mode. When Windows NT messaging is loaded onto a computer word will only start in safe mode. I have renamed the normal.dot and recreated a new one and this did not help. Also we cannot now set the workgroup template path.

    Can anyone help with this problem.

  5. #5
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    Re: Normal.dot corruption (OfficeXP: Word 2002 (10.2627.2625))

    I think I have solved this problem. I am currently on word 2003 but the other users in our firm are on word 2002. When I update the normal.dot which is saved on the network it gets copied the next morning onto everyone's computers. In my normal.dot the file location path for tools should be set to office 11 and word 2002 should be set to office 10. Because mine was copied I think that caused the problem. I have changed it now to office 10 for other users and it seems to have fixed it.

    Thanks for your help

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