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  1. #1
    New Lounger
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    Blue Screens and Freezing

    I have been having trouble with blue screens and freezes. I'm not very proficient at sorting out these problems so looked for help. Found PC Doctor OnCall and ran it. The results are as follows;
    _______________________________
    Invalid ActiveX COM File (3 problems)
    Missing File
    The following file was not found on your hard drive during the scan:
    C:WINDOWSTEMPINFOWINDOW.DLL
    Missing File
    The following file was not found on your hard drive during the scan:
    C:Progra~1Access~1Hypert~1hticons.dll
    Missing File
    The following file was not found on your hard drive during the scan:
    C:Progra~1Access~1Hypert~1hypertrm.dll
    ________________________________________
    Invalid ActiveX COM SubSection File (3 problems)
    Missing Files
    Same 3 as listed above.
    _______________________________________
    Invalid Microsoft Shared File (1 problem)
    Missing File
    The following file was not found on your hard drive during the scan:
    C:SCANJETPrecisionScanLTHPPRSCLT.EXE

    Where can I find info and or software to replace the missing files?
    Or is it a matter of searching for, finding and activating the missing files?
    Any suggestions appreciated.

  2. #2
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    Re: Blue Screens and Freezing

    Just do a repair install. When I was running Win98 I use to it all the time if I started having problems. The good thing about that is you don't loose any of your files, settings or existing data. Basically it just repairs your installation of Win98. You could also run System File Checker.

  3. #3
    Uranium Lounger
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    Re: Blue Screens and Freezing

    Hi Cowboy:
    I did that & noticed that it did change a few settings...nothing I couldn't reverse, though. I found I had to delete My Documents, IE, & Online Services from the desktop. I also had to remove Online services, Windows Explorer, Windows Media Player from the Start menu. Microsoft likes to put shortcuts to it's products in every conceivable place. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

  4. #4
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    Re: Blue Screens and Freezing

    Ain't that the truth, but I figured it would get him back up and running smooth even if he did have a few added Icons. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> It's been a long time since I used Win98 and the repair install.

  5. #5
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    Re: Blue Screens and Freezing

    Those are two good ideas, and I always reach for System File Checker to fix XP or IE in any OS that has it--and 98 does-- but there is a utility in Win 9X that can often come to the rescue quickly. Convenient (it takes a few seconds), and often worth while to run is the run the scanreg /restore utility in 98 or ME. If it works it'll restore your registry to a point before things glitched. They introduced it in 98 and you get a list of the 5 latest registry backups. Just use scanreg /restore from the run box or from the C:Prompt. (Space after restore). Pick a date prior to this problem. References below:

    Using Scanreg
    183887: Description of the Windows Registry Checker Tool (Scanreg.exe)
    221512: How to Manually Restore the Windows 98/Me Registry
    185836: Description of the System File Checker Tool (Sfc.exe)


    SMBP

  6. #6
    New Lounger
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    Re: Blue Screens and Freezing

    Cowboy,
    Per your suggestion I ran System File Checker. Then ran PC Doc to check if I still had "missing files" as posted in my first note. PC Doc sez they are still not found.
    You also suggest doing a repair install. Could you provide some instruction(s)? I am really terrible at this sort of thing and am always concerned about making things worse rather than better.
    Thanks.

  7. #7
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    Re: Blue Screens and Freezing

    SMBP,
    Thanks for the info. I'll read through it and will likely have a question or two.

  8. #8
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    Re: Blue Screens and Freezing

    Just put your Win98 CD in and when the window comes up choose "Upgrade" It will load Win98 as if you were upgrading,,,, over the top of your existing,,, and replaces missing files and registries and such. I use to call it a tune up. It will ask for your serial # and everything and will then begin to Install. Set back and let it do it's thing. It's puts things back like it was. Now if you have nothing to loose you can always do a clean Install, but then you have to back up your Data and such and reload your programs and settings.

  9. #9
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    Re: Blue Screens and Freezing

    In addition to SMPB's links, I would highly recommend changing the default number of backups to more than 5, and the location to somewhere else other than the normal, i.e., another drive or partition. At least twice I have had some sort of a problem with an incomplete boot more than 5 times, and all 5 of the default backups were no good. I've since changed it to 10, sent it to another drive, and also added some of my other important files like system.ini, etc. to be backed up along with the registry.

    One of SMPB's links contains another link to information about customizing it. It's well worth the read.

  10. #10
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    Re: Blue Screens and Freezing

    As Michael says you can hedge your bet and increase scan reg registry backups--up to 100. Here is another link. After running SFC did the freezes and blue screens persist?

    Scan Reg and Windows 98

    You may want to increase registry backups after you get an intact Windows 98, but what I'd quickly try is:

    Windows Key +R or "Start>Run>scanreg /restore and see how your points dates work out.

    SMBP

  11. #11
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    Re: Blue Screens and Freezing

    Mick,

    Just chipping in here re: your missing files.

    C:WINDOWSTEMPINFOWINDOW.DLL
    Since this is referenced in the TEMP folder, it's probably unimportant and might be a leftover registry entry from an old software install or something. Can't find any info on this.

    C:Progra~1Access~1Hypert~1hticons.dll and C:Progra~1Access~1Hypert~1hypertrm.dll
    These belong to the Hyperterminal application. Going "missing" seems to be a common problem. The "hticons.dll" is in the "win98_53.cab" on the Windows 98 CD and "hypertrm.dll" is in the "win98_53.cab".

    C:SCANJETPrecisionScanLTHPPRSCLT.EXE
    This relates to a HP scanner and probably comes from your scanner software rather than the 98 CD.

    Alan

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