Results 1 to 14 of 14
  1. #1
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    word 2002 fonts not available (Word 2002)

    Some fonts are not available for use in Word 2002 even though they are in the fonts folder and system check shows them as available. When I try to use them it defaults to Times New Roman even though my default font is Tahoma. They are all TTF. These fonts work properly in Notepad. This problem continues even after I reformatted and reinstalled XP Pro and Office XP. Any suggestions?

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: word 2002 fonts not available (Word 2002)

    It's possible that this is related to the Font Substitution settings for your printer driver. Although every printer is different, here's an example:
    Attached Images Attached Images

  3. #3
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    I have both a Lexmark X83 and Canon i350 neither of which offers a font substitution section. I seem to remember there being one somewhere in windows or word. Can you direct me to it? It seems to me that this may not be the root of my evils because using the same printers in Notepad the fonts are available. esmo

  4. #4
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: word 2002 fonts not available (Word 2002)

    The above dialog is from the printer driver. That's the only Windows dialog I know of. In Word, visit the Tools>Options... dialog>Compatibility tab and see if any font substitutions are listed there. These settings are "by document," but if your blank document template (Normal.dot) has funky settings, they will be copied into all new documents. You might check the compatibility list and see if anything is checked that could affect fonts.

    I wonder if Word is economizing on memory or something by simplifying the display. But if it doesn't print correctly either, that probably isn't it. Hmmm...

    Have you searched the Microsoft knowledgebase for this problem? The easiest way is to use Google: after your keywords, add site:support.microsoft.com (or leave out the support part to check the entire site).

  5. #5
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    I don't recall ever having such a tab on any of my past printers. When I go to the compatibility tab in word I get a message saying "No font substitution necessary. All fonts in this document are available". They work in Notepad, Wordpad, Outlook Express, and Printmaster. A document done in wordpad and saved as .rtf , when opened in Word shows properly on the screen and prints However, when I try to make any changes, the changes are in Times New Roman. Also, when I installed this copy of Word, I made a back up copy of the Normal.dot file which has never been altered. The one I use to run the program is an updated version of my old Normal.dot from Word 97. I tried opening the program using the unaltered back up but stil no joy. I did try Microsoft once without success. Perhaps I should try again. any additional suggestions would be much appreciated.

  6. #6
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    Hi esmo:
    I'm not sure this will help, but I would try the steps listed in <post#=197827>post 197827</post#>. You can start with Step 2 & that will tell you if it's a corrupt normal.dot or an add-in.
    Regards,

  7. #7
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    Step 2 did not work, and I am not too sure step 4 would help either. Some more background is in order. I had been running 98SE with Word 97, and decided to upgrade to XP Pro. Apparently 97 is not compatible with XP. So says Microsoft. It ran, but with some anomalies. So I decided to go for Office XP, and opted to keep 97 also. From the beginning, 2002 could not use some fonts, but 97 could use them all. They shared the same font folder, and it is the one I am using today. Because of some other problems, my dealer suggested a reformat and reinstallation of both XP and Office XP. He did this reinstallation with another set of discs, not the ones I used. So even after reformat and complete new install the problem remains. The problem is only with Word. Every other program I have which allows choosing a font and printing can use all my fonts. Because this problem happened immediately after installation of the program from another source I don't think step 4 will help and will result in losses. I very much apprediate your input and hope you will give it some more thought. There is probably no connection, but I never get the option to start in safe mode or MS DOS. I just get shut down or reboot.

  8. #8
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: word 2002 fonts not available (Word 2002)

    Regarding that last point, I believe you have to press a key, perhaps F8, during the startup process to get the option to use Safe Mode. This is a difference between Windows 98 and XP, and does not indicate a problem with your setup.

    I didn't look up the step numbers, but if you're hesitating to delete the DataSettings value in the registry, you could simply rename it (e.g., to SettingsOld) and see what happens when Word starts up and creates a new one. If the problem isn't solved, you should be able to revert by deleting the new DataSettings and renaming SettingsOld back to Settings. Backups are good. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    For Office 2002 you've probably figured out that the path is:
    <pre>HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordData</pre>

    (My only other thought arises from the strange things that happen when I would edit the received portion of a reply to an HTML message in Outlook 2000: it inserted extra spaces and the new text was in a different style than what I was editing. But this probably is too remote from Word to be related, despite the somewhat similar symptoms.)

  9. #9
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: word 2002 fonts not available (Word 2002)

    I noticed from your profile that you are in Israel, so it seems very likely that your version of Word is somewhat different than the North American version. Because Word/Office has a variety of language settings, I wonder whether something I've never noticed (or don't even have installed) could be affecting your choice of fonts? Perhaps some of our Middle East, European and Asian Loungers can share their experiences on this.

  10. #10
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    Forgot about that F8. Thanks for the reminder. It is my understanding that XP with Hebrew support is the basic English version with the addition of choice between Hebrew or English interface, language of help programs, and ability to switch between left to right and right to left directions and suchlike features. The Hebrew dictionary, spell check, thesaurus are on a second disc. Of course, you must also have to have Hebrew fonts. As a matter of fact the problem fonts are Hebrew, but only a few don't work. They are by the same author and from the same source as the fonts that work so that should rule out an incorrect setting. To be sure, I just double checked, and my language settings are correct to work in English and Hebrew. I am curious to know if you are running XP, and if it gives you the ability to choose additional languages. On my machine this is accessed by control panel>regional and language options>advanced. I also had another thought. I am going to send a copy of one of my non operative fonts to a friend here to see if they work in Word 2002 on another machine. The unusable fonts are all old, dating from early to mid 90's, while the usable ones are all later. Perhaps they are not compatible with the later versions of Word. I'd like to pursue all other avenues before I start to make directory changes.

  11. #11
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    Forgot about that F8. Thanks for the reminder. It is my understanding that XP with Hebrew support is the basic English version with the addition of choice between Hebrew or English interface, language of help programs, and ability to switch between left to right and right to left directions and suchlike features. The Hebrew dictionary, spell check, thesaurus are on a second disc. Of course, you must also have to have Hebrew fonts. As a matter of fact the problem fonts are Hebrew, but only a few don't work. They are by the same author and from the same source as the fonts that work so that should rule out an incorrect setting. To be sure, I just double checked, and my language settings are correct to work in English and Hebrew. I am curious to know if you are running XP, and if it gives you the ability to choose additional languages. On my machine this is accessed by control panel>regional and language options>advanced. I also had another thought. I am going to send a copy of one of my non operative fonts to a friend here to see if they work in Word 2002 on another machine. The unusable fonts are all old, dating from early to mid 90's, while the usable ones are all later. Perhaps they are not compatible with the later versions of Word. I'd like to pursue all other avenues before I start to make directory changes.

  12. #12
    2 Star Lounger
    Join Date
    Mar 2001
    Location
    California, USA
    Posts
    136
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    There was a similar problem noted earlier in <post#=100225>post 100225</post#> and a "kluge" solution found in the final message of the thread <post#=109015>post 109015</post#>
    I hope this helps, or is at least interesting. ......J. Till

  13. #13
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: word 2002 fonts not available (Word 2002)

    Once upon a time... when I used Office 2000 I enabled East Asian languages and many, many changes were made throughout Office. In the end, it still didn't work correctly because I didn't have an appropriate IME (Input Method Editor??) for the language I wanted to use and figuring out how to add it on was a nightmare.

    To avoid problems with Office XP, I have to decline the invitation to try it again, but I do believe it is possible for the U.S. English version to have at least a limited amount of multilanguage support.

  14. #14
    New Lounger
    Join Date
    Jan 2004
    Location
    Netanya, Israel
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: word 2002 fonts not available (Word 2002)

    I don't blame you for being cautious. As they say, "once bitten, twice shy". However, for your information, one of my nephews who lives in Canada uses XP Home, and has added Hebrew without problems.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •