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  1. #1
    New Lounger
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    Norton Live Update (2002)

    My Norton Live Update was automatically updating my virus definitions until a few weeks ago. Now I have to do it manually. My subscription has not expired. How can I set it to automatically update my virus definitions?

  2. #2
    Platinum Lounger
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    Re: Norton Live Update (2002)

    Select Norton Antivirus Options.

    Click on LiveUpdate (on the Internet section, about 1/2 way down left hand side) and your options for automatic update are there.

  3. #3
    Uranium Lounger
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    Re: Norton Live Update (2002)

    I just received this news update from Symantec, which may apply:

    >>1. Support Advisory for products updating to LiveUpdate 2.0

    When you run LiveUpdate for your Windows-based Symantec program to update
    to LiveUpdate 2.0, and do not restart your computer after the installation
    is complete, the program's Automatic LiveUpdate feature may become
    disabled. You must restart your computer to re-enable Automatic LiveUpdate.
    If you restart your computer after completing LiveUpdate, you do not
    experience any issues and Automatic LiveUpdate will remain enabled.

    For more information on this problem, read the document "Automatic
    LiveUpdate may be disabled after updating to LiveUpdate 2.0".

    http://www.symantec.com/techsupp/vURL.cgi/liveupdt1<<

    Let us know if this works.
    Cheers,

  4. #4
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    Re: Norton Live Update (2002)

    There is also a 2nd possible cause which is not due to a problem with Norton but with Windows, and that is the task scheduler.
    You have not specified your operating system but this is what needs to be checked for Windows XP

    Make sure task scheduler is running

    Click on Run... from the Start menu and type in services.msc
    Scroll down the list to "Task Scheduler" - it's status should be shown as started and startup type set to automatic. If this is not the case double click on it and change the settings.

    You can also do this without using services.msc by Selecting "All Programs>Accessories>System Tools>Scheduled Tasks"
    Windows Explorer opens up listing scheduled tasks.
    Click on Advanced and if "Start using scheduled tasks" is displayed click on it. If "Stop using scheduled tasks" is displayed then task scheduler is running normally.

    Norton Liveupdate adds a task called "Symantec NetDetect" - If this is missing you can enable it using the Norton Antivirus options as shown in my earlier post.

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