Results 1 to 14 of 14
  1. #1
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Lounge Links Won't Work

    I tried 4 links in Post 335108 and can't make the markup links work. It's not that the links are broken; they don't go anywhere when you click them. All the other links in the post work normally. If you paste them into your browser, you'll see they go to the Microsoft Office Assistance site. I checked the urls in the browser several times.

    Any help to fix the links appreciated.

    SMBP

  2. #2
    5 Star Lounger
    Join Date
    May 2002
    Location
    43.8N 81.0W, Ontario
    Posts
    815
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    Hi SMBP

    All 7 links in that post work OK for me.

    Have a Great day!!!
    Ken
    <IMG SRC=http://www.wopr.com/w3tuserpics/KenK_sig.gif>

  3. #3
    Bronze Lounger
    Join Date
    Nov 2001
    Location
    Arlington, Virginia, USA
    Posts
    1,394
    Thanks
    0
    Thanked 3 Times in 3 Posts

    Re: Lounge Links Won't Work

    I had no problems creating clickable link in test post with one of the URL's that you say do not work. See <!post=Test Link,335131>Test Link<!/post>. This is how link was typed/pasted in test post using standard URL tags from Tag Panel:

    <!t><!/t>Search Results<!t><!/t>

  4. #4
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    Thanks Tim, Mark--

    It didn't make sense--I tried to clear any problems with my machine, and I was able to go down the list and make all the other links work. I needed to hear from someone else using the Louge. I'm off to the test area. I'll try them again but I don't see how clicking the link takes you to an Office web page--it only takes me to this Lounge thread in flat mode.

    Ed by SMBP: When I clicked on the link Mark made, I get the thread in flat mode either here or in the Test area.

    SMBP

  5. #5
    Bronze Lounger
    Join Date
    Nov 2001
    Location
    Arlington, Virginia, USA
    Posts
    1,394
    Thanks
    0
    Thanked 3 Times in 3 Posts

    Re: Lounge Links Won't Work

    The link in my previous post was a link to my post in the Test Area concerning the problem URLs, not a link to the Office site. Looking at the post in question (#335108) it appears all the links now work so don't know what the problem was, unless they were typed incorrectly. Only time I've had problem inserting link using Tag Panel URL tags is when the URL contains brackets. Example, if you go to the MSKB Search for a KB Article by ID Number page and search for specific MSKB article, the resulting URL that displays article will look like this:

    http://support.microsoft.com/default.aspx?scid=kb;[LN];293375

    Due to brackets around LN you won't be able to create a link for this URL using the Tag Panel URL tags. If you search for the article via the Search the Knowledge Base page, specifying search by Article ID & All MS Products, you get link to article, follow link & URL that displays article looks like this:

    http://support.microsoft.com/default.aspx?...kb;en-us;293375

    The 2nd URL can be used as link in post w/o any problems since there are no brackets, but it took a couple of extra steps to get to article. There was a discussion on this issue a while back & I don't think anyone ever found a good resolution, other than manually editing URL to eliminate brackets. Since the URL's you had problems with did not include any brackets, this should not be a factor, so I don't know why they didn't work originally unless mistyped.

    HTH

  6. #6
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Lounge Links Won't Work

    Those links work fine for me. Do you list Microsoft.com in your trusted zone (in case it's a security issue)? Have you cleared TIF?

  7. #7
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    Jefferson--

    Thanks for the suggestions. I can't figure this out. I've seen a few links for different reasons that are broken because they need to be modified--the old [LN] issue you helped me with back in the day that Mark alluded to. Of course if something is typed wrong, or you don't get the whole paste that result is obvious, but that's not what's up here. I went over several times to make sure the paste is inclusive of everything and it is.

    I clear TIFs every 2-3 hours. Both Microsoft.com Office.Microsoft.com sites are on my trusted list. I always thought two key potential places where you might have to list sites that were "trusted" would be in IE Security's Trusted Sites and at some location on the Norton firewall. I have only had one site I couldn't sign into and had to do this--that has to do with the way the site was set up.

    I'm all over their sites 24 X7 and never have a problem reaching them. If it were a problem with microsoft.com, or with office.microsoft.com, then wouldn't it show up literally hundreds of other sites I linked on the lounge that are variations on those? Most are microsoft.com/whatever and others are different. I also have office.com as a trusted site. If you look at the links that are "clickable" (they work) I grouped below, 2 are Micrsoft's and the other two are Slipstick's. My point there is if there were any kind of problem with microsoft.com or office.microsoft.com, why would two sites work and 3 office.microsoft.com be refractory to click? A link that doesn't work because of the usual suspects I can understand, but what could possibly be up with one that doesn't let you even get to a 404?

    I hit the KBs and many other of their sites many times a day looking for answers to questions--my own, the Lounge, and newsgroups. During the last 24 hours, I hit a number of Office sites--over 50 including the five in the post--3 that work and 2 that don't. If I past those links in my browser, I'm there no problem. If I paste them in into an email they don't work either.

    SMBP

  8. #8
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    I have no idea why I can not make anything happen when I click on 3 of those links I showed in the thread. My modification for the [LN] KBs that always seems to work in the Lounge is to remove brackets around the LN and switch it to EN and the link will always go to the KB. Since a copy of each link will go straight to the page in training on the MS site, that eliminates the possibility that they were copied and pasted incorrectly. I appreciate the help. I'm still trying to make sense of this.

    SMBP

  9. #9
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Lounge Links Won't Work

    I can't help you. Everyone has said that those links work just fine on their machines. You like to test new things, and maybe something you tried has caused a problem with these links? Without replicating your environment, it would take incredible prescience for someone to intuit the problem. Well... I hope the person capable of giving that answer visits this thread. It ain't me.

  10. #10
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    Thanks for trying hard. Obviously what is vexatious about this is that I have linked a few thousand times in the lounge--I can do it--and on this thread with the urls meticulously linked all except these particular links work. There isn't a firewall problem, and there isn't a Trusted site problem or any security problem via the IE Tools options because every other link but these including the other links in the thread work, and one would think and I bet you would agree to this logic Jefferson that if something I had experimented with or tried were going to affect markup links it would systemically affect all of them, or at least all in a thread. I'll continue to try and figure it out. To me its interesting why only 3 links I've ever tried wouldn't let me click them. Most of us have had a link we set up break or not work for some logical reason or another that was correctable.

    Thanks again. As you can imagine, I'm doing everything to figure out how to make them clickable. It is also interesting that I can't make them work in email clients but all the other links in the thread work just fine including links to MS and several hundred to Office training I've put up in the Lounge. What I'll have to do next is hit the thread in a lot of machines other than mine and see what happens. But if its my machine why do a few thousand Lounge links out of a few thousand links except three work?

    SMBP

  11. #11
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Lounge Links Won't Work

    Mmmm... what makes you think this is specific to links you create in the Lounge. You said the same URL pasted into an e-mail also does not work. Let's test again:

    Does this link work for you?
    http://office.microsoft.com/search/results...=EC010331121033

    Does it work when stored in a separate file on a different site, such as this one?
    http://jscher2000.home.att.net/lounge/offi...ist_search.html

    If the answers are "No" and "No," then something in your computer's ability to work with URLs is broken. This could be related to the fact that there are commas in the URL. Have you installed any "hacks" that deal with URLs, maybe related to that "null character" issue that disguises part of the URL of a link in IE?

    If the answers are "No" and "Yes," then the problem is more specific to the Lounge, although there is no good reason for it to be.

    If the answers are "Yes" and "No," then I have no idea.

    If the answers are "Yes" and "Yes" then you're cured!!

  12. #12
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    Thanks for sticking with this. I'm not giving up on figuring this out because there has got to be some simple reason.

    If I installed any hacks in that respect, the only reason I wouldn't connect them is that I wouldn't appreciate it. Anything I've installed would be an open book to you if I could make the connection. The first link doesn't work, but the second does. I think that'd be No, Yes. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> I want to emphasize here that every link on the Lounge works except those three. We both know that if you read many old Lounge threads, that a lot of nice links go nowhere, but that's altogether different and understandable. I had one the other day someone asked about--one months ago--and I had to explain the site had discontinued--my link worked fine when I posted it but sites die over time. BTW and I will ask in Software, I remember that there have been some nice archived site links in the Lounge and I could have used them there.

    You are probably onto something with the commas and I know you have a good appreciation for this. There are times like the [LN situation where you have to modify a url and I don't know how you would phrase that type of problem--I'm sure there is the proper way to say it. What is so nuts about this to me, is that I haven't had any problem linking some of the new spate of Office links that MS put up on the Office site just before and shortly after the release of MOS 2003. I kept thinking, well maybe somehow someway, I'm missing the copy or missing something in the paste, or (I've seen this situation) you take a url and go to paste it into the Lounge or sometimes elsewhere and characters change--I can't tell you the right term for that happening either.

    I am going to try to go over every program I have and see if anything has to do with urls. Thanks--this has got to have a reason. I just want at the risk of repeating this ad nauseam to emphasize that even if I had installed something it isn't affecting any links but these and that it's on the Lounge and in email clients when I paste them there. So the clue has to be in the composition of these 3 links and the way something is affecting them.

    Also I can google for "null character" or look it up, but if you can explain what that means a little to me, I'd appreciate it.

    SMBP

  13. #13
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Lounge Links Won't Work

    Just to be 100% clear, you said Yes for the second one: the second one launches a little document with a link in it. Does the link in the document (which is identical to the link in the post above, except that it's on another site) work for you?

  14. #14
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Lounge Links Won't Work

    I can launch the small document with the link in it, but the link has that same "knock on the door can't get in (non-clickable)" phenomenon as the others. I am also trying to go through my programs one by one to see if there are any suspects that would fall in the category of any connection with urls. I remember reading about a URL parser, but don't think I downloaded it. I'm going over my recent download files and searching it also.

    SMBP
    Attached Images Attached Images

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •