Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Jan 2004
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    microsoft code 10

    I've just joined "The Lounge", so I'm posting this plea for help with "L Plates" on.
    I bought a SIMmate Mini, this product stores all your sms's onto your pc. It uses a USB port. I can't make it work with XP Pro, though it is compatible and works for others with XP. I'm running Windows 2002.
    Woody will love the MS message which is displayed so arrogantly and which stops me using my new toy, here it is: "The software you are installing for this hardware - ACS ACSET USB, Smart Card Reader has not passed Windows logo testing to verify its compatability with Windows XP". I've tried everything and it won't work. I can't get it to appear under Device Manager's Hardware drop down list, even though I install from the product's CD.
    There is no support from the product's website. Can anyone help me please?

  2. #2
    New Lounger
    Join Date
    Mar 2003
    Location
    Canterbury, Kent, England
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: microsoft code 10

    Hi Rose,

    Have you tried installing the software before connecting the device?

  3. #3
    3 Star Lounger
    Join Date
    Jan 2001
    Location
    Seattle, Washington
    Posts
    320
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: microsoft code 10

    One other thing, when you are confronted with the "not compatible" dialog box, you should have an option to continue anyway. Are you doing that? If not, do so (ignoring the warning).

    kip

  4. #4
    4 Star Lounger
    Join Date
    Oct 2001
    Location
    Bellevue, Nebraska, USA
    Posts
    569
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: microsoft code 10

    <blockquote><hr>Quote: I can't make it work with XP Pro, though it is compatible and works for others with XP. I'm running Windows 2002<hr></blockquote>
    Windows 2002? I don't think so - What did you mean to say there?

    I'm joining a little late so don't know if you fixed this yet.

    Does that USB port work? Have you tried any other USB devices in there?
    Is that port turned on in the BIOS?
    What USB version(s) does the motherboard support?
    What USB version does the device use?
    Are they compatible?

    If the above are ok, I would:
    1. Disconnect the device.
    2. Uninstall any existing drivers and software for it.
    3. Reboot - just to be sure - because this is an hardware issue.
    4. Go to manufacturer's web site and download latest driver/software.
    5. Install the driver/software.
    6. Power down the PC - just to be sure - because this is an hardware issue.
    7. Connect the device (ensure its pwr switch is on - if it has one).
    8. Power up the PC
    9. Let us know what happens.

    Good luck.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!

    ─────────────────────

  5. #5
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: microsoft code 10

    Try going to My Computer > Properties > Hardware > Driver Signing and check that you have not selected "Block - Never install unsigned driver software". If you have then change it to Warn.

    StuartR
    Attached Images Attached Images
    • File Type: gif x.GIF (52.6 KB, 1 views)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •