Results 1 to 12 of 12
  1. #1
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Error 913 (Visio Standard 2002 SR-1)

    I'm running VIsio Standard 2002 SR-1 under Windows XP Professional. When I try to save a Visio drawing file (vsd) as a Windows metafile (wmf), I get an error message which reads: "An error (913) occurred during the action Save As. Visio is unable to create the file." Can anyone help explain what's going on and how to fix it? Thanks in advance for any help.

  2. #2
    New Lounger
    Join Date
    Jan 2004
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    Hi Vance,

    I'm able to save and open the WMF format in Visio 2002 SR-1 without error. Do you have another drawing application or utility, and are you able to save there in the WMF format? If you can send a copy of a Visio drawing where you see the error, I can help investigate. Send to dhamilton671@online.msn.com (remove the online).

    DickH

  3. #3
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Newark, New Jersey, USA
    Posts
    800
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    Vanceh & DickH

    Hello and welcome to the lounge to you both!! Although I'm sorry that I can't offer any advice on the problem at hand, I would like to remind you of <!rule=10>Rule 10<!/rule> (as I'm sure you've read through them all <img src=/S/wink.gif border=0 alt=wink width=15 height=15>)

    Vanceh... if you could, maybe attach a sample here in the lounge so we all can take a crack at helping you out...Be sure to take any proprietary or personal information out!! We do understand that some issues are bigger than our file size limit (100k) allows. If you do decide to e-mail DickH bring the discussion back here to the lounge so that some poor user will search for the same problem and find the answer!!

    Thanks so much and again, welcome!
    have fun
    <IMG SRC=http://www.wopr.com/w3tfiles/33-312966-ldywolfsig.jpg> <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>
    Moderator
    www.theladywolf.com

  4. #4
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Re: Error 913 (Visio Standard 2002 SR-1)

    Dick, I really appreciate your offer to investigate my problem further. I don't have another drawing program that I can check the conversion in. In line with "Rule 10", I'm attaching to this public posting one of the VSD files (in ZIP form) that Visio 2002 won't convert to a WMF file (the problem seems to occur with every VSD I have, though I haven't checked it with every last one of them). As additional information, I should mention that (1) I had no trouble converting VSD files to WMF files with my previous version of Visio (I think it was Visio 2000), and (2) I reinstalled Visio 2002 Standard, but this did not correct the problem. Again, thanks for the willingness to help.

  5. #5
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    I opened your VSD file with Visio 2002 SR1 and saved it as a WMF file, this worked with no problems.

    StuartR

  6. #6
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Re: Error 913 (Visio Standard 2002 SR-1)

    Stuart, thanks for determining that the problem isn't the file or the template. By elimination, I assume this means that the possibilities are:
    (1) something wrong with my installation (though I've already reinstalled this version of Visio once)?
    (2) some conflict of Visio 2002 with another piece of software on my machine?
    (3) some missing or corrupt Windows file that Visio 2002 needs for the conversion to WMF files to work?
    I'm not expert enough to know which of these might be the case, or what to do about it? Does anyone have any ideas about what to do now? Thanks for everyone's help to this point.
    Vance Hamilton

  7. #7
    Super Moderator
    Join Date
    Jan 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    3,852
    Thanks
    4
    Thanked 259 Times in 239 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    Can you export the graphic as an EMF? There are plenty of formats to try but an EMF is an 'Enhanced Windows Metafile' so it should be accepted in almost as many places as the WMF.

    You may be able to download filters from Microsoft to replace the wmf filter on your machine. Have you looked there?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  8. #8
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Re: Error 913 (Visio Standard 2002 SR-1)

    Andrew, thanks for your suggestions. Visio successfully exported the VSD file as an EMF file. However, when I inserted the EMF file into my Word document, the diagram's lines were present, but all text within the diagram had disappeared. Curiouser and curiouser....
    I looked on the Microsoft web site to see if any replacement WMF filter was available, but I wasn't able to find any there or anywhere else.

  9. #9
    Super Moderator
    Join Date
    Jan 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    3,852
    Thanks
    4
    Thanked 259 Times in 239 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    Does the EMF import back into Visio with the text still in place? If not then it is not the Word filter but the Visio one which is causing the problem.

    I understand your pain as I have been exporting graphics from Visio and Corel Draw for years and each upgrade introduces new issues depending on what types of elements are in the graphics being exported.

    When all else fails I resort to copy and Paste Special into Word. That gives the highest chance of success with a very quick way to see which option in Paste Special is the best one to use.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  10. #10
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Re: Error 913 (Visio Standard 2002 SR-1)

    Andrew, thanks for your persistence in suggesting additional ways to solve my Visio export problem. I appreciate the commiseration as well as the suggestions!

    The EMF does not import back into Visio at all. My attempt to open it with Visio produced an error message: "An error (911) occurred during the action Open. Visio cannot open the file for reading". (The corresponding VSD file does import back into Visio; i.e., I can re-open it in Visio.)

    I also tried your idea of Copy and Paste Special into Word. I tried copying the VSD file and the EMF file, and pasting each into Word as an embedded file and as a drawing object (the two choices available under Paste Special). Every one of these combinations displayed correctly in Word (in both Print Layout View and Print Preview), but when actually printed, all of them displayed only the drawing lines, not the drawing text.

    I'm really grateful for all of you taking time to help me find a solution to this problem, and I really wish I could report success....

    Vance Hamilton

  11. #11
    Super Moderator
    Join Date
    Jan 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    3,852
    Thanks
    4
    Thanked 259 Times in 239 Posts

    Re: Error 913 (Visio Standard 2002 SR-1)

    OK - if they display in Word but don't print then this is a print driver issue. I have recently had the same problem at a client site where the black and white printer loses text but when printed on a colour printer the graphic is as it should be. Try a different printer or see if there are later drivers on the web.

    If you become desperate, save the graphic from Visio as a PNG or a TIFF. Both of these are raster (bitmap) formats so its a one way path but at least what you see on screen will be replicated in the printout. PNG is a great format for bitmaps drawn in vector software as the file sizes can be very compact without the artifacts that a JPG format would introduce.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  12. #12
    Lounger
    Join Date
    Jan 2004
    Location
    Texas, USA
    Posts
    32
    Thanks
    13
    Thanked 2 Times in 1 Post

    Re: Error 913 (Visio Standard 2002 SR-1)

    Success! -- at least in getting the diagrams to print properly in Word. Andrew, you were right about the diagram text printing problem being a print driver issue. I had been printing the document on an HP LaserJet 1200, which was where the text in the diagram wasn't printing. At your suggestion, I tried printing it on my HP 5550 inkjet, and it printed correctly. So I went to the HP website, downloaded the latest PCL6 driver for the LaserJet 1200, and installed it. (The printer had been using the driver that came with Windows XP.) Now it prints the diagram text perfectly, regardless of whether the diagram is put in as an EMF file via Insert Picture, a PNG file via Insert Picture, or a VSD file via Copy and Paste Special. So now at least I have a succesful workaround. Andrew, many, many thanks. And thanks again to other Lounge members who helped as well.

    The only remaining puzzle is why my Visio installation won't export the VSD file as a WMF file (which my previous versions of Visio did without problems), but will export it as an EMF file. Maybe I should quit while I'm ahead, but it's still very annoying....

    Vance Hamilton

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •