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  1. #1
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    No sound (XPPro/SP1)

    I am not sure whether this is a Windows problem, software problem or hardware. Anyway, suddenly I have no sound from CDs, from streaming audio, and even when I plug in headphones into the CD player, I get nothing. I have checked device manager and nothing there is yellow checked. I checked the sound card and reseated it and nothing. I can't understand why I can't hear the CD when using headphones at least. I have a Sound Blaster sound card and when I play the CD, the window comes up and shows the play progress, so the disc is spinning. I tried this in both of my DVD-Rom and DVD writer. Any ideas would be appreciated.

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    Gold Lounger Rebel's Avatar
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    Re: No sound (XPPro/SP1)

    If the Sound Blaster is not faulty, you should at least be able to hear streaming audio. The following suggestions are obvious, but have you checked the volume level in the volume control on the taskbar; the "mute" settings or volume settings for each type of audio out in the Playback Control (double click on the Volume control in the taskbar); the Line Out connection from the sound card to your speakers; speaker on/off switch? I don't mean to sound patronizing, but I once had the same problem myself. Turns out that one of the kids (for whatever reason) had clicked the Mute All checkbox in the Playback Control.
    John
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    Re: No sound (XPPro/SP1)

    Yes, I have checked for muted sound. I am not sure how to verify a sound card without just replacing it. But that doesn't explain not being able to hear a CD with headphones at the CD player, does it? I didn't think the sound routed through the sound card when you plugged the headphones directly into the player. Am I wrong? I just tried using Windows Media Player to play some music I had on my computer and that also was no sound. Is replacing the sound card the only way to see if that corrects the problem?

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    Re: No sound (XPPro/SP1)

    I'm not positive about audio being routed through the sound card when you plug headphones directly into the player. What you are assuming would seem to make sense but I'm not really sure. In any event, a few more things to try:

    Open Control Panel and click on Sounds & Audio Devices. Check each tab and ensure that all of the settings are correct. Ensure that your Soundblaster is selected as the Default Device under Sound playback on the Audio tab. On the Sounds tab, try and generate some of the system sounds. If you can't hear any of these, then it's possible that .wav files are not associated with any audio software. If you can hear these sounds, then that would suggest that the CD player is at fault. You also stated earlier that you can't hear straming audio. Again, these types of files may not be associated with any playback software.

    If nothing here works, the next step is Start, Help and Support and type in "sound troubleshooter" . This troubleshooter is fairly comprehensive and you might possibly find something there. If you narrow the problem down to the CD player, try replacing the ribbon cable from the CD to the motherboard. Often, the problem might be something as simple as a faulty cable. If replacing the cable doesn't work, some CD players require a separate audio cable from the CD to the sound card. Apart from these suggestions, I'm stumped.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: No sound (XPPro/SP1)

    You could also check the WIndows Audio Service in Administrative Tools>Services. I know that when I was playing with a beta of Windows Server 2003, Windows Audio was shut off by default and I had no sound even though I checked everything (else), as you have. Maybe something shut the service down (???)

    kip

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    4 Star Lounger SteveH's Avatar
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    Re: No sound (XPPro/SP1)

    Did your computer restore from hibernation and lose sound?

    There was a drivers issue with this for some sound cards.

    Just a stab in the dark (silence?) <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
    Steve H
    IT Lecturer/Access Developer
    O2K SR3/O2010; Win7Pro

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    Re: No sound (XPPro/SP1)

    Thanks to all that responded to my post. I apologize for being so late to respond but I had a death in the family and was gone all last week. As to the problem, what I finally did was use the media player from my DVD software and CDs now play OK. I tried reinstalling the SoundBlaster software and it gave me the message that no SoundBlaster hardware was installed? Huh? The hardware hadn't changed, there were no indications in the hardware section about problems, so I still don't know why the problem happened and I still don't have sound on my headphones, but that is not a big deal. Right now I am satisfied with the CDs playing. It is strange that the SoundBlaster software wouldn't play through the SoundBlaster card but my DivDX player would. Oh well, another puzzle to solve someday.

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    Re: No sound (XPPro/SP1)

    Hey desert traveler,

    Just found something that might explain your headphone problem. The following is from an installation tutorial on ZDNet.
    "Recent versions of Windows support audio-CD playback using digital audio extraction, which lets the PC read digital data directly from the drive and perform the necessary digital-to-analog conversion. <font color=red> The biggest drawback of digital audio-CD playback: If there's a headphone jack on the front of the optical drive, it won't work when you play a CD." </font color=red>

    I know that this is an old thread, but just thought you might be interested.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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