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  1. #1
    Bronze Lounger
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    Contacts not found (Outlook 2003, XP Home)

    Outlook 2003 is proving to be one of the more exasperating components of Office 2003. This morning it was running OK. Then a popup appeared advising to archive the older files. I accepted the default archive. Now I notice that when I click on the TO box in a new message I get the attached error message stating that it cannot find the folder named "Contacts." However, I can open the folder and it looks perfectly normal. I double checked properties of the Contacts folder and the "Show this folde as an email Address Book" is checked. What's even more curious is when I close the error message up pops a "Select Names" dialog box and it lists "Contacts" as one of the several folders I have containing addresses. Thus, in conflict with the error message, the Contacts folder does exist and it can be opened.

    Any suggestions on how to get this fool thing working again?

  2. #2
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    Re: Contacts not found (Outlook 2003, XP Home)

    Chuck not sure why this happened, but sometimes the Contacts address book becomes befuddled and detached from it's Contacts source; in your Address Book, detach and re-attach Contacts and see if it fixes the problem

    Yes, Outlook can be a bit finicky.
    -John ... I float in liquid gardens
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  3. #3
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    Re: Contacts not found (Outlook 2003, XP Home)

    I tried unchecking the Outllook Address Box under Contact Properties, clicking Apply and then closing the properties. Then going back and checking the box. However, this didin't fix the problem.

    What's so puzzeling is that the Select Names dialog box that appears when you exit the error message has Contact in it, and I can then select any of my addresses. Wierd, wierd, wierd!

    Outlook is the one program that I feel I have the least control over. Absolutely everything is buried in the pst file, and if that gets screwed up you are plain out of luck.

  4. #4
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    Re: Contacts not found (Outlook 2003, XP Home)

    Well, I solved the problem by going to Tools, Address Book, Tools, Options. Contacts was not the first name/address folder in the list. So I moved it to the top, said Apply, and that fixed the problem.

    Thanks for your help.

  5. #5
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    Re: Contacts not found (Outlook 2003, XP Home)

    Chuck, I may not have explained it well. As noted in <!post=this,334705>this<!/post> post, step 3, my suggestion was to go into the Address Book | Tools | Options and remove the Contacts lisiting, then in the same dialog, re-attach it. Is that what you did?

    Although the PST file is a repository for everything, I find it to be very stable. But backup, backup, backup. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    -John ... I float in liquid gardens
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  6. #6
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    Re: Contacts not found (Outlook 2003, XP Home)

    Train wreck! <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Glad you solved it.
    -John ... I float in liquid gardens
    UTC -7ąDS

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