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  1. #1
    Star Lounger
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    Recipients not getting all attachements (OL2002 sp2)

    Some, but not all of the recicients of my messages tell me that they don't get my attachments. All use OL Express of one version or another. It only happens with attachments that are inserted into original emails where the appear as icons. It doesn't happen when the attachment appears in the Attach box in the message header. The only time I can get the attach box to appear is when I reply to or forward from message I received.
    <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

  2. #2
    Uranium Lounger
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    Re: Recipients not getting all attachements (OL2002 sp2)

    If your default message format is RTF,see if the problem is solved by using plain text format instead.
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    Star Lounger
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    Re: Recipients not getting all attachements (OL2002 sp2)

    Plain text worked, but I have to wonder why. Is there anything that my OL Express reciepient scan do to allow them to get attachments in HTML or RTF messages?

  4. #4
    Platinum Lounger
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    Re: Recipients not getting all attachements (OL200

    It's not reall an OE problem - only Outlook can decipher RTF formatting. However, there is a utility called fentun.exe that can decode winmail.dats, but because OE doesn't show the attachment, they need to jump through hoops to get it. It's easier (and better netiquette) for the outlook user to use plain text or HTML. (HTML format should not result in winmail.dat attachments)

  5. #5
    Star Lounger
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    Re: Recipients not getting all attachements (OL200

    Thanks very much but I believe my receipient doesn't get attachements when I use HTML either. I can use plain text and wil continue to until I can figure out what might be wrong.

  6. #6
    Platinum Lounger
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    Re: Recipients not getting all attachements (OL200

    Verify the contact is not set to always get RTF. double click on the address in the contact to check. Also, find and delete the *.nick or *.NK2 file for your profile. RTF information is often remembered in that file.

  7. #7
    Star Lounger
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    Re: Recipients not getting all attachements (OL200

    OK, but wouldn't it say "Message (RTF)" if it was being sent in RTF?

  8. #8
    Super Moderator jscher2000's Avatar
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    Re: Recipients not getting all attachements (OL200

    If you mean in Outlook, not necessarily. The contact-specific setting can override your message format. Try this:

    1. <LI>Create a new contact record for yourself, using RTF in your name (so you can distinguish you from yourself in the future). Require mail to this address to be sent in RTF format.
      <LI>Create a plain text message and send it to your normal address.
      <LI>Open the message from Sent items, choose Actions>Resend and change the address to the RTF one you just created.
      <LI>When you receive the messages, the first one should be plain text, the second one RTF.
    At least, that's the theory. <img src=/S/wink.gif border=0 alt=wink width=15 height=15>

    Now, Outlook users' address often have "Send RTF" in them automatically, so right-click>Add to address book will pick that up. This is not true of messages from Outlook Express users. Therefore, it's difficult to see how that setting could have gotten turned on, unless it's Outlook's default.

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