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  1. #1
    2 Star Lounger
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    Remote Control: Which?

    Ok, I have not kept track with Remote Control software in a while. Now I have several to choose from. I need some advice.

    I have used DameWare, VNC, Windows NetMeeting and PCAnywhere in the past.

    Here's my problem.

    I have a Father-in-law that is always having problems and I get frustrated over the phone trying to help him.

    What is the best solution for a Remote Control Software in your opinion?

    ME:

    DSL Router with a mix of Wired and Wireless and Windows XP/2000

    HIM:
    DSL Router wired using Windows2000

    I have access to PCAnywhere and Dameware. NetMeeting comes free.

    I just need some clarification on how to connect and usability.

    Thanks

    Chris

  2. #2
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    Re: Remote Control: Which?

    Chris, VNC is also free. The original VNC team now has the software at http://www.realvnc.com.

    Joe
    Joe

  3. #3
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    Re: Remote Control: Which?

    I'm using VNC, mainly over a LAN, and have found it to be a) simple and easy to use [img]/forums/images/smilies/cool.gif[/img] acceptably secure and c) dead easy to install and setup.

    HTH.
    Granville

  4. #4
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    Re: Remote Control: Which?

    That works great on a LAN. But what about across the DSL/Cable connections. My problem is that I have to be able to connect to the other pc which is behind a built-in firewall of a DSL router. Where do you designate which ports to open etc. As I understand it, you have to open a port throught the DSL/Cable Routers so that it can accept a VNC or DameWare or PCAnywhere remote connection.

    Thanks

  5. #5
    Plutonium Lounger
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    Re: Remote Control: Which?

    From the FAQ at the link above:
    <hr>Opening Ports - The simplest way to allow VNC connections in through your firewall is to configure your firewalling software to allow connections to the VNC ports. If N is the display number of a particular VNC server then it will accept connections on port 5900+N. Configuring your firewall to allow connections to this port will allow VNC to work. If you wish to use the in-built web server and Java VNC Viewer then you will also need to allow connections to port 5800+N. Unfortunately, because VNC traffic is not encrypted, this approach weakens the security provided by your firewall, and so is not advisable. <hr>

  6. #6
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    Re: Remote Control: Which?

    Thanks for the info.

    So if I open the ports for VNC, and the VNC client is running on the Remote end, it will know where it is even thought it is running a local IP?

    Lets say: the Router IP is 206.124.88.67
    And the DHCP has given the Remote pc this IP: 192.168.1.5

    the VNCVIEWER will be able to remote into the Router and then find the computer running the local IP and connect?

    Thanks

  7. #7
    Plutonium Lounger
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    Re: Remote Control: Which?

    I think you'll need to check up on the documentation for both the router and whichever software you use. Usually (and in my case) the router will have a "forwarding" section in its configuration screens. There is where you would put the local IP number to which you want incoming traffic on port xxxx forwarded.

  8. #8
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    Re: Remote Control: Which?

    Just remember that there are hackers which regularly scan for active (listening) VNC servers / PC Anywhere / etc., and that your father-in-law would want to either (a) only turn on the service right before you connect, and turn it off immediately afterward, or ([img]/forums/images/smilies/cool.gif[/img] set up a VPN to enable secure connection over the internet.

    Also, to add to your list, there's a program called Radmin which is pretty good, cheap ($35 or so), and it comes with a free trial. But it is still susceptible to hacker scanning as are the other programs.

    Hope this helps,

    Charlie T.

  9. #9
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    Re: Remote Control: Which?

    Good point about the hackers, I always assume everyone is paranoid about them, just like me!
    Granville

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