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  1. #1
    Uranium Lounger
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    'Function driver not specified'

    I am receiving the above error whilst attempting to install my Visor Pro on a fully patched Windows 2000 workstation. Thus far, Palm's support has been less than supportive. I received a canned reply from one of their techs that outlines all of the steps I found on my own in this article. Sadly, nothing I've done to date has solved the problem, and I've been through it all several times.

    This is an attempt to install the HotSync software using the USB cradle. I've had weird issues with Win2000 and this device in the past, but never one that ultimately kept me from installing the device. Ideas?
    -Mark

  2. #2
    Uranium Lounger
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    Re: 'Function driver not specified'

    Which Hotsync Software are you using? (Mine is Chapura.) Did you check their site?

    Mark, I ran a q&d search in the PDAStreet Forums and found the problem but no solutions. You might want to look in there more closely in case I overlooked something, and to look in other such Forums. <img src=/S/sad.gif border=0 alt=sad width=15 height=15> Sorry.
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    Uranium Lounger
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    Re: 'Function driver not specified'

    Chapura PocketMirror Std. is up to Version 401Hb? Is that a beta? Or is that the Palm Desktop Sotware? The current version is 3.1.6.

    FWTW here are a few more resources:

    http://kb.palmone.com
    http://chapura.custhelp.com/cgi-bin/chapur...php?p_faqid=101
    http://chapura.custhelp.com/cgi-bin/chapur...php?p_faqid=129
    http://www.palmsource.com/support/di...on_boards.html

    Good luck.
    -John ... I float in liquid gardens
    UTC -7ąDS

  4. #4
    Uranium Lounger
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    Re: 'Function driver not specified'

    One last stab in the dark, appears to be very similar instructions to the link in your OP:
    Install PalmConnect USB Drivers for Windows 2000
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    Uranium Lounger
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    Re: 'Function driver not specified'

    Believe it or <img src=/S/nuts.gif border=0 alt=nuts width=15 height=15> it turned out to be the cradle that was the problem. I never thought to swap it out with the one at home simply because hey, it was sorta working after all...but now all is wonderful in Palm-land again.

    Oh, and Palm stopped answering my questions when I told them that their canned instructions didn't work. Go figure. <img src=/S/sarcasm.gif border=0 alt=sarcasm width=15 height=15>
    -Mark

  6. #6
    Uranium Lounger
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    Re: 'Function driver not specified'

    I'm using the same. In fact, Palm sent me a link to a newer version of the software that I did not realize existed. Version 401Hb, to be exact. So far, they have been mum, not a peep from their support crew since I wrote back and told them their solution didn't work. This means that a) they are researching the issue to provide me with resolution (riiiiiiiiiiiiiiiiiiiiiiiiight) or [img]/forums/images/smilies/cool.gif[/img] they are throwing their effort into ignoring me and hoping that I go away (very likely if experience is any guide).

    Yesterday, I closed every single app I could find, pruned the registry by hand, and removed all of their files and folders from every corner of the hard drive where I could find them lurking. One reboot and install later, I was right back where I started. Since I have a USB mouse that works flawlessly attached to the same machine, I am without a clue as to what to try next. Telling my IS department that I need to reinstall Windows after one week of using the machine probably would not win me any friends, and it isn't guaranteed to work either.

    I contacted Dell support to make sure I hadn't missed any known issues with the Inspiron that I am using, and as you might guess, they told me to talk to Palm. For once, I think I can accept that most revered technical support answer ('the problem appears to be on your side'). Now I'm waiting for Palm to tell me "it's a Microsoft problem, contact them." <img src=/S/crazy.gif border=0 alt=crazy width=15 height=15>
    -Mark

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