Results 1 to 12 of 12
  1. #1
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    XP and music-like oil and water? (XP SP1)

    Hi all music lovers,

    We recently installed Windows XP Prof SP1 - clean installation.

    We had many music files that all played fine under Windows ME. This included files of both type MP3 and WAV. They all played fine under various programs (ProShow, a slide show maker; Windows Media Player, etc).

    We kept the folders that had all our music on a separate hard drive (F) so it was accessible to Win XP running on the C drive.

    The first clue we were having a problem with Win XP and music was when we opened an existing slide show created in ProShow under ME and the notation that indicates there is attached background music was no longer present. Then we tried to re-attach a music file (MP3) and got a msg that the file format was not supported at this time (seemed like an XP msg rather than a ProShow msg). But WAV files attached OK (we just tried attaching WAV files to see if any music files would work altho they were really not part of the album).

    We uninstalled and reinstalled ProShow. But no MP3 files, when they're attached, work at all.

    So we did a little wider testing using other programs like Windows Media Player and the Creative Media Source (by Creative Labs). Most MP3s don't work while a few do (same error msg about file format not supported). Some WAVs work while others don't (error msg the same). We checked the file associations and found MP3 and WAV are both registered with the Windows Media Player.

    We're trying to do more testing to see if there's a pattern as to what plays under what. But it turns out that some of these programs open very slowly also. (A separate thread suggested that our power supply for our 2 huge HDs was possible inadequate but I don't think that would affect the playing of music files.)

    Any clues?

    TIA

    Fred

  2. #2
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    This could go away if you reinstall WMP9 from the site--that often fixes a myriad of problems. Or you can reinstall it from reinstall WMP9 again on top of the existing install from crogram fileswindows media playerinstallermpsetup.exe or if different drive use that drive letter. It won't hurt you or take long.

    Also for reference:

    Troubleshoot WMP Playback Problems

    Windows Media Player: WMP mini FAQ This is a site maintained by a member of the Microsoft Windows Media Player development team.

    SMBP

  3. #3
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Thanks for the response.

    I'm not sure if I understand the benefit of doing what you suggested. As I indicated, we were having problems not just with the Windows Media Player but other programs that should play musical files.

    I have a vague recollection of a thread on the ppt lounge or maybe a reference from there to somewhere that talked about how sound files are played from ppt. It talked about Windows Media Player as a generic system tool that any program with embedded sound files goes thru to play the sound when appropriate (eg, when a link to the sound file is clicked). If you're talking about WMP in that sense, then I might understand.

    However, the WMP program that pops up when you play, say, an MP3 where MP3 is associated with the WMP program is not our only problem. As reported in my original post, other programs were problematic also when we tried to play sounds thru them. Not all MP3s but many.

    There are a few more observations to add:
    - the sound files we were trying to play came from an 80 GB HD (about 1-12 yrs old) that we were just de-installing running under Win ME. Before removing, I copied the partition from it using Drive Image to a temporary partition on a new 180 GB HD (this was copying a FAT32 partition to a new FAT32 partition). With the 80 GB HD removed, we put in a 250 GB HD where all our data and program files are to live under the new regime (Win XP with the 2 big HDs - 180 and 250 GB). The files on the 180 were moved to the 250 just using Windows copy folders. So the files were moved from a FAT32 partition to an NTFS partition. It was when we went to play the files from the 250 GB HD that we ran into problems. I have had some other threads where suggestions have been made that the power supply may be inadequate.

    It turns out the hard drives also seem to be running hot, although I checked with Western Digital and they didn't seem concerned.

    Now here's the weird thing. I hooked up the old 80 GB HD to an extra controller slot. Win XP found the old partition just fine. When I went to play the MP3's and WAV's from the 80 GB HD thru WMP (the association for those file types), every one of them played just fine! But the copies of those files on the 250 GB HD are still problematic. So I suspect either a HD problem because of the heat or the power supply inadequacy or a problem in copying the files from the original 80 GB HD to the 180 GB HD and then converting to NTFS when copying from the 180 to the 250. Both seem low probability events.

    Fred

  4. #4
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    I saw the other problems. This is a little strange. You might want to put it also on the MS public Win Media board if you can't solve it here. A lot of their Win Media team hangs there and they may be able to solve this. Downloading a new one solves a number of strange problems sometimes, maybe not one like this but it only takes a few minutes to try.

    SMBP

  5. #5
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Thanks for the help. I did post to the MS board you suggested. Unfortunately, it seems like you can't copy-paste into the message body so I had to retype. Bummer.

    Fred

  6. #6
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Now you tell me. <img src=/S/bwaaah.gif border=0 alt=bwaaah width=123 height=15>

    Thanks - for the next time. This was the 1st time I've posted to that.

    Fred

  7. #7
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    You can copy into the message body if you configure OE to be your newsreader, and it has a number of other conveniences over using the web access.

    SMBP

  8. #8
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    If you're running XP up through SP1, you can update OE and then a Ctrl +H combo will group all your postings cumulative over time together in red The Updates are the first two links in Post 331773.

    Reading Newsgroups with Microsoft Outlook Express
    Setting Up OE Newsreader
    Configure the newsreader page

    SMBP

  9. #9
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    Cincinnati, Ohio, USA
    Posts
    7,089
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Have you tried alternate media playback software, such as Winamp?

    From your description of the problem, I would suspect an audio codec is missing. But then you have also noted that there is some correlation to the hard drives where these files live. Are you experiencing any other problems with data files? If not, it would be difficult to say that the hard drive itself is the cause of the problem, although stranger things have happened.
    -Mark

  10. #10
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Hi Mark,

    Thanks. We did try a few pgms other than Windows Media Player. Same result across all programs - either a file plays on all programs or it plays on none of them.

    I think we may be getting a handle on this. We found a few settings in the Control Panel dealing with sounds that may have set things straight. My wife did it but doesn't remember what she did. We're trying to see if we can recreate what she did.

    What's odd was that all files would play if they were on the FAT partition before playing with the settings. But we'd get the mixed result if they were on the NTFS partition. Same file.

    We're beginning to think this less a big hard disk problem then a setting problem. But the setting issue would not seem to explain the FAT vs NTFS result.

    We've not noticed any problems with other types of files.

    When you say a codec might be missing, how would this explain the result of successful play if the file is on FAT but pot luck if it's on NTFS?

    Fred

  11. #11
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    Cincinnati, Ohio, USA
    Posts
    7,089
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: XP and music-like oil and water? (XP SP1)

    I must have missed that when I read the post originally. If it were a codec the behaviour would be consistent. At this point it seems to have more to do with the file system type.

    On the NTFS partition, does the user account that experiences problems have any kind of security restrictions? Perhaps the profile is a limited user of some kind? A long shot, but this is an intriguing problem and it would be nice to have a concrete answer to it.
    -Mark

  12. #12
    Silver Lounger
    Join Date
    Jan 2001
    Location
    West Long Branch, New Jersey, USA
    Posts
    1,921
    Thanks
    6
    Thanked 9 Times in 7 Posts

    Re: XP and music-like oil and water? (XP SP1)

    Hi Mark,

    Good thought. I think the answers about limited account and security restrictions are no. I wish I were fluent in XP to have thought of it myself. While I don't know very much about XP-specific stuff to see if your suggestion is on the mark, I will say the following:
    - all the MP3 files were in the same folder. From what I know about XP, I didn't think one puts restrictions on a file by file basis. Looks like it's on a folder basis. From what I can see, there are no restrictions of any kind on the files nor their folder. I saw, for the folder, what one would do to share a folder's files if the folder was restricted. But the folder didn't look like it was restricted. If one can put restrictions on individual files, I didn't see where that would be so that I could check if there were any. Further, why would some files have been marked restricted if they got into the folder in the same way as all the other files when copy files from the FAT partition to the NTFS partition?
    - we've set up 2 admin accounts: one for Andrea (which was the first one we set up) and one for me. There is also a Guest account, which is turned off (it's only the 2 of us). We do most of our work on the Andrea account; my account was set up for me to play around in. I would say with about 100% certainty that the problems were encountered while in the Andrea account. I just checked a random sample of mp3 files in my account and they all work.
    - while in the Andrea account, she fiddled with some control panel settings and that got everything working.

    So, I think we're going to put this one to bed without a certain solution. Many hunches but no definitive answer. Unless anyone else has some suggestions. I'll be glad to try a few items to see if we can recreate the problem - all in the pursuit of knowledge. Only thing is that I have to be able to back things out. Or Andrea will be unhappy - very unhappy.

    Fred

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •