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  1. #1
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    'Please tell Microsoft about this problem' (XP2002/1)

    Is it possible to prevent this annoying message from appearing? I've just installed Windows XP and Office XP and am having problems with Outlook hanging and find myself having to End Task every minute or so while trying to work in it. That is annoying enough, but then I also have this particularly annoying message to deal with every time.

    I've posted a request for help in the Outlook group and am waiting for a response. In the meantime, I'd sure like to eliminate this message.

    Thanks, Diane

  2. #2
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    Diane--

    I read Post 348270 referencing this in the Outlook section.

    Can you please paste a copy of the exact message and the circumstances when you're seeing it or better still can you post an image of the message?

    SMBP

  3. #3
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    I think she means the "Send" / "Don't Send" dialog where you can send error information to MS.

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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    I think this addresses what you want to stop:

    276550: Description and Availability of Internet Explorer Error Reporting Tool

    Windows+Pause Break Key on Rt. or Control Panel>System if you like two steps>Error Reporting Button Lower Right>Dialogue Box.
    _________________________________________

    You can do this at Start>run>type "msconfig in box">Services Tab> Take Check from Error Reporting Service; Restart
    __________________________________________________ _____________________________

    You can also do this in the registry:

    HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerMain

    IEWatsonDisabled REG_DWORD 0x00000001 (1)
    IEWatsonEnabled REG_DWORD 0x00000000 (0)

    You can still have Windows notify you:

    To enable or disable error reporting Technet

    SMBP

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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    What does everyone think about this feature. Anyone ever get any useful information back from it? or is it mostly a marketing gimmick or something that only is going to get looked at if you happen to have a MS Tech waiting for it ?

    Jim Helfer

  6. #6
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    It has occassionally pointed me to a downloadable patch which resolved my problem - but not often.

    StuartR

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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    This being a method of collecting "Issue" information, is better than nothing. If one does NOT send these reports in, then one should NOT complain that the problem has NOT been fixed.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    Jim,
    If you belive MS they say that many of the fixes they've released in recent service packs for Windows and Office are as a result of error reporting. It turns out that a very significant amount of errors are casued by a few problems (80/20 possibly??). This has allowed MS to focus on fixing the errors causing the most trouble.Once again if you believe MS, it has had a very positive result.

    Joe
    Joe

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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    Post deleted by DaveA

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  10. #10
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    I've seen that doc already. Your point?

    Joe
    Joe

  11. #11
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    It's future oriented. Depending upon the volume they see, it is used to get stats so they can turn the issues into KBs, hotfixes or features in a future version. It only takes a few seconds, so you might as well let them know. I used to see an occasional click on an error message's details linke to the Online Crash Analysis site, way back in '01, with a mechanism for checking it later. I never saw an explanation come directly from that.

    It's not meant as a gimmic nor to collect personal info despite much written in that vein.

    Microsoft is in the process of making a website that you will be able to link to that will attempt to have data on errors and crashes more readily available in close to real time for reference and guidance. They sketched this out vaguely at the last meeting I went to a couple weeks ago. They want the website or data base to be meaningful, and how it will differ from the current set up of KBs I don't know yet.

    SMBP

  12. #12
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    Re: 'Please tell Microsoft about this problem' (XP2002/1)

    You thought right ... and it is now turned off. Once I get the error problems corrected, I will consider turning this back on.

    Thanks for your help!

    Diane

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