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  1. #1
    Silver Lounger
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    Case of the missing files

    For all who like a good mystery:

    A few weeks ago, I posted some problems I was having in moving to Win XP and trying to bring up 2 big hard drives. That was quite an experience. Never again, as they say.

    Well, we thought we had gotten over all the problems, especially with the help of some of the Loungers here.

    While things seem to be pretty normal, we're now questioning if the conversion went even as smoothly (not!!!) as we thought. What we are finding is that there are files missing that we thought we brought over from our old hard disk to our new hard disk. Here's the scenario:

    1. old 80GB Hard Drive to be retired. Had C, D, E partitions. We wanted to copy E (about 33GB), which had all our data/documents, to new HD. All partitions are FAT32. This disk had Win ME on the C drive and was master on cable to motherboard disk controller 1.

    2. added new 180GB HD as master on cable to expansion card disk controller 1 (motherboard couldn't handle this big drive). Partitioned to C, D and left rest blank. Formatted C, D as NTFS and loaded XP onto C.

    3. used PowerQuest's Drive Image on a diskette (V4) to make an image of the 80GB E on the 180GB empty space, thereby creating a new FAT32 partition as an E drive on the 180. Activated the E version on the 180GB and hid the E version on the 80GB.

    4. removed the 80GB HD

    5. used Windows Explorer to move, under XP, all the folders/files from the 180GB E FAT32 partition to the 180GB D NTFS partition (as an initial backup since D was to serve as a backup drive). Resulting folders/files took up only about 23GB. Checked with a friend who thought the reduction was reasonable bcs NTFS is more efficient than FAT32 in how it stores files (so he said).

    6. installed 250GB HD and made it a slave on the same cable as the 180GB. Partitioned the 250GB to F, G, H. Used Windows Explorer to move, under XP, all the folders/files from the 180GB E FAT32 partition to the 250GB G NTFS partition.

    7. Reformatted the 180GB E partition as an NTFS E partition.

    What we're now seeing is a fair amount of missing files (same ones) in the 180GB D and the 250GB G partitions. It would seem that there's only 2 places to point fingers at:
    - Drive Image when we did the original copy in step #3
    - Win XP in going from FAT32 to NTFS in steps #5 and 6

    Any suggestions as to where things could have gone wrong?

    BTW: before you say why not put back the original 80GB HD and check it out, we can't quite do it...yet. Since it was under warranty, we returned it to WD for a replacement. However, we started discovering the file loss the day after we sent the HD out. So we called WD and they have a watch for the HD when it comes in with instructions to ship it back. We're still waiting on that.

    TIA

    Fred

  2. #2
    Platinum Lounger
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    Re: Case of the missing files

    You're dealing with NTFS. Have you checked the User Permissions? If you don't have the right permissions, files can completely "disappear".
    Gre

  3. #3
    Silver Lounger
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    Re: Case of the missing files

    Thanks for the ideas.

    This was a brand new install of XP. We did not do anything to set permissions one way or another. At least 22GB worth of stuff was copied over from the FAT32 file system, although it's not clear now what percentage of files that represents. But many files are missing. In some cases, it looks like entire folders are empty almost suggesting it might be a permissions issue. But if we didn't do any settings and many files did copy over, is permission setting a viable option?

    Fred

  4. #4
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    Re: Case of the missing files

    Unkamunka,

    Forgot to ask in my last response - exactly where would we be checking the permissions? For example, if a folder that should have had some files but is now empty, would that be a candidate to see if the permissions are set? There might also be some folders that some files got copied to but others are also absent; what would we be checking there?

    Fred

  5. #5
    Platinum Lounger
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    Re: Case of the missing files

    The principle things to check are: that you are logged on with full Administrative privileges and that you have permissions for the folders that you mention. From the sound of it, you are having trouble with subfolders. If you do have to deal with changing permissions, make sure that you propagate these changes to child folders - under Advanced on Properties|Security. If the folder Properties doesn't have a Security tab, then we are dealing with a red herring! <img src=/S/grin.gif border=0 alt=grin width=15 height=15> HTH
    Gre

  6. #6
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    Re: Case of the missing files

    We only log on as administrator - we have 2 admin accounts but always use 1 of them (the other is more experimental for me to play with). There are no guest accounts.

    I checked the folder properties. Under the General tab, there is an Advanced button but nothing to do with security (archiving, compressing). There is also a Sharing tab but nothing is checked on any of the folders in question.

    So we have a red herring??? No smilies for a red herring or I'd insert one here.

    Thanks for the ideas.

    Fred

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