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  1. #1
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    Outlook is sneding out my credit card number (Office 2003 Outlook)

    Starting yesterday, every time I use Outlook2003 to send an e-mail - even a test message to me - something tries to send out my VISA credit card number. Background: I have for months been running Norton Internet Security 2003 with their Private Information section set up to catch any attempt to send the last four digits of my card number. It is normal, every time I tell Outlook to "Send" for the little yellow box to appear saying that Norton is checking the e-mail message for viruses. What is not normal is that then the Norton Privacy blocking window then appears reporting this condition as follows:

    Sending To: (My address for the test message)
    Catagory: Credit card
    etc.

    When I take their recommended action of blocking it, Norton IS also blocks sending out the message. The affect is that because of this condition I have lost all ability to send out e-mail. Does anyone know what I've caught and how to get rid of whatever is doing this?

    John Littell

  2. #2
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    Re: Outlook is sneding out my credit card number (Office 2003 Outlook)

    Followup: I forgot to mention I am using Norton's Automatic Live Update to ensure that I'm always up to date. I ran a complete system scen this morning. I also ran Spybot Search and Distroy (up to date) this morning.

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Outlook is sneding out my credit card number (Office 2003 Outlook)

    There are many threads on other boards here (Internet Explorer, Windows General, Software Finds & Wants) about "spyware" and "hijack" software. Those tools look for programs that generally are not considered viruses and therefore will not be uncovered by the regular antivirus programs.

    Also, is it possible that those 4 digits just happen to appear in a legitimate message? Does Norton let you inspect the details of the message to see what's going on?

  4. #4
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    Re: Outlook is sneding out my credit card number (Office 2003 Outlook)

    jscher2000,
    I think your supposition that that four digit number corresponded to some number that happened to be in the message was correct. I expanded the number in the Norton Internet Security Private Information section to the full credit card number and the problem went away. Thanks for the thought I was not thinking of. (English really is my primary language.)

    John

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