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  1. #1
    Star Lounger
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    File, Send to, Mail Recipient (as attachment) (Word 2000)

    We have recently upgraded some users to Word/Outlook 2000. When they use File, Send to, Mail Recipient (as attachment) in Word they get the following error:

    Cannot open the attachment

    It then gives them an empty Outlook message.

    Sometimes it works if you try again - other times you need to do it a few times before it will work.

    Any ideas?

    Thanks

  2. #2
    Plutonium Lounger
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    Re: File, Send to, Mail Recipient (as attachment) (Word 2000)

    I have no idea whether it will help, but you might try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.

  3. #3
    Uranium Lounger
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    Re: File, Send to, Mail Recipient (as attachment) (Word 2000)

    Hi Carolyn:
    Can you send the same type of file as an attachment from Outlook? I'm not that familiar with Outlook, but I'm wondering if one of their security "enhancements" is preventing you from sending attachments.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: File, Send to, Mail Recipient (as attachment) (Word 2000)

    Frankly, I always wondered how Word could send an open file as an attachment; perhaps it makes a temporary copy first? Do you use any document management software that could be interacting with this feature, or is it possible that someone else also has the document open (even just in "read only" mode)?

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