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  1. #1
    New Lounger
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    Word2K Normal template attachment

    When I open the Normal template in Word 2000 (whether by itself or by opening a document based on the Normal template), I get a message "Word cannot open this document template. (CProgram Files...EZPhotoEZPHOTO.DOT)"
    Shortly after installing Word 2000, I removed that template because (a) I never use it, and ([img]/forums/images/smilies/cool.gif[/img] I got tired of replying "no" when Word's closing message asked whether I wanted to save changes to it.
    How do I get rid of "cannot open" message?
    Thanks for your help!

  2. #2
    5 Star Lounger
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    Re: Word2K Normal template attachment

    Tools / Templates & Add-Ins and remove the template from the add-in list.
    Karen

  3. #3
    New Lounger
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    Re: Word2K Normal template attachment

    I'd tried that several times, but the Remove button was greyed out (whether or not I selected or deselected or checked the template name). I was successful, however, when I found the file name in the MS OfficeStartup folder, copied it to a Temporary Trash folder, and deleted it from MS OfficeStartup (it behaved like a program file: it wouldn't move, I had to copy and delete it). Now we'll see what happens the next time I restart the system.
    Thanks for your help.

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