Results 1 to 14 of 14
  1. #1
    New Lounger
    Join Date
    Mar 2004
    Location
    Winston-Salem, North Carolina, USA
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    appearance problems

    I recently did a scandisk via the dos prompt so I wouldn't have to shut down all my running programs such as virus watch, screensaver, etc. My problem is: since I did that , some appearance problems have shown up in Eudora and Navigator. The navigation buttons in Eudora are now squares of checkerboarded colors,Navigator looks likes it's at about 1/2 the resolution it should be. How can I fix this, and, any ideas if I did something wrong with scandisk?

  2. #2
    5 Star Lounger
    Join Date
    Feb 2001
    Location
    Dallas plus 20 miles or so, Texas, USA
    Posts
    876
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    Well, not sure about how to fix it, but if you do it again, the best solution would be to run it from safe mode and NOT from a DOS prompt from within Windows. Maybe running it again from safe mode might cure it??? Did it repair anything while it was running?

  3. #3
    New Lounger
    Join Date
    Mar 2004
    Location
    Winston-Salem, North Carolina, USA
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    I tried running another scandisk in safemode and that worked okay, found no errors. I looked at the settings in the display box. It is set at 16 colors. I changed it to 256 and hit apply, it immediately went to a dialog box that asked if I would like to restart my computer and I said ok. After that, the setting was back at 16 colors. I also tried to set it at 16-bit color, and it did the same thing. It just refuses to get off 16 colors. That could be the problem with my crummy resolutions on such programs as NetScape and Eudora. Any suggestions on how to force it to go to 256 or 16-bit?

  4. #4
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: appearance problems

    Check for a update to your graphics card driver.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    New Lounger
    Join Date
    Mar 2004
    Location
    Winston-Salem, North Carolina, USA
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    I can't figure out how to check my graphics card driver and help ain't helpin'.

  6. #6
    New Lounger
    Join Date
    Mar 2004
    Location
    Winston-Salem, North Carolina, USA
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    Hi Michael,
    I finally took my computer to a shop and they found that the only thing wrong with it was I had two anti-virus programs running. Now, everything works fine! Yeah! Thanks for your suggestions. Sandy

  7. #7
    5 Star Lounger
    Join Date
    Feb 2001
    Location
    Dallas plus 20 miles or so, Texas, USA
    Posts
    876
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    Shame on you, but good for the shareholders (of the anti-virus cos!). Glad you got it working again. Best of luck!

  8. #8
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: appearance problems

    Tell us what two you had running and which one you ended up using?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
    New Lounger
    Join Date
    Mar 2004
    Location
    Winston-Salem, North Carolina, USA
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    I was using McAfee and had recently added free one off the Internet. It's called AVG. The computer tech took AVG off and recommended that when my McAfee expired I get Norton. I didn't know that having two anti-virus programs would mess everything up.

  10. #10
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: appearance problems

    Thanks for the reply. and you have a GOOD tech there, he wants you to use Norton's. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  11. #11
    Silver Lounger
    Join Date
    Jan 2001
    Location
    Brantford, Ontario, Canada
    Posts
    2,391
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    I wouldn't say he's a good tech because he's suggested Norton's as the Anti-Virus package to use. I have absolutely no problems with Avast. But of course, your mileage may vary.

    To me, a good tech will provide a solution that works for me, within my budget.
    Christopher Baldrey

  12. #12
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: appearance problems

    My post was meant to be anti McAfee <img src=/S/devil.gif border=0 alt=devil width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  13. #13
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    Then a good tech would have left AVG & removed McAfee. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

  14. #14
    5 Star Lounger
    Join Date
    Feb 2001
    Location
    Dallas plus 20 miles or so, Texas, USA
    Posts
    876
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: appearance problems

    Best way, well maybe not the BEST way, but the way I would do it is to:

    BEFORE BEGINNING: Go to the website of your graphics card manufacturer and download the latest driver for your card. Save into a place you will remember (preferably a folder that you have designated for things that you wish to keep...I use D:Program DownloadsUtilities "whatever you wish to name it" and other variations of the same)

    1) Right click on My Computer and select Properties
    2) Select the Device Manager tab and go down to "Display Adapters" (See picture below)
    3) Expand the device category by clicking on the "+" and select your card from the list (may be the only one on the list)
    4) Right click on the card and select Properties
    5) Look for the tab named "Driver" and at the bottom of that tab you will find an "update driver" button which will search for an updated driver (you might have to help guide it toward the new driver you downloaded).

    As an afterthought, you might be able to go to control panel and use the Add New Hardware selection to search for a new driver which might be the easiest solution. I think both will take you to the same place. HTH.
    Attached Images Attached Images

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •