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  1. #1
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    Symbol display (6.0, 5.5)

    When viewing Word's .mht files in Internet Explorer, we are having a problem with the "lesser than or equal to" symbol displaying as an "equal" symbol. The effects only certain computers with a variety of configurations including Windows XP and NT OS, IE 5.5 sp2 and 6.0. Has anyone else ever seen this problem?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Symbol display (6.0, 5.5)

    MIME, which is the method of encoding used in MHT files, might not be able to represent all of the symbol characters correctly. Or maybe the converter is just blowing it on this one. Is it possible to open the MHT file in a text editor and view the way in which the symbol is encoded? What's there?

  3. #3
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    Re: Symbol display (6.0, 5.5)

    Thanks for the response.
    The charset=utf-8. We've used the web options in Word to specify that the encoding be Unicode (UTF-8). This specific symbol is listed as a Unicode symbol by Word, so we thought that setting the encoding in Word's Web Options would force the symbol to display correctly, but it hasn't been successful. We are looking into setting the encoding on the server hosting the document to try to force the clients to use it.
    What's odd is that if you right click the displayed .mht in IE and choose "User Defined" encoding, the symbol will display properly in most cases. Do you know what the story is behind "User Defined" encoding?

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Symbol display (6.0, 5.5)

    > "User Defined" encoding

    That doesn't ring a bell. I've always used IE's View > Encoding "fly-out" menu when I wanted to try to work around character set problems on the client side. However, it's not very practical for the end-user if they don't know what character set was intended...

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