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  1. #1
    2 Star Lounger
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    monitor - wrong frequency

    A staff member changed the monitor frequency hertz setting on his computer so now he gets no picture on the screen. Any ideas on how I can change the setting back when I can't see anything on the screen?

    Thanks -

    Paul

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: monitor - wrong frequency

    You should probably be able to fix this by starting Windows in Safe Mode. See this Knowledge Base Article for video adapter troubleshooting tips.
    John
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  3. #3
    Uranium Lounger
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    Re: monitor - wrong frequency

    When I had this occur at home, I actually went to another computer, and wrote down the keystrokes required to change the refresh rate back to something safe. Hopefully Rebel's post with the link to a Microsoft article will get you where you need to be, though, because I found this approach to be a pain - although it did work.
    -Mark

  4. #4
    Uranium Lounger viking33's Avatar
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    Re: monitor - wrong frequency

    Boot to safe mode.
    Right click on desktop.
    Select properties>settings>advanced>monitor
    Check "hide modes that this monitor can't display"
    dropdown menu and select a high refresh rate.
    OK out and reboot
    BOB
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