monitor - wrong frequency

[paulbien]

A staff member changed the monitor frequency hertz setting on his computer so now he gets no picture on the screen. Any ideas on how I can change the setting back when I can't see anything on the screen?

Thanks -

Paul

[Rebel]

You should probably be able to fix this by starting Windows in Safe Mode. See this Knowledge Base Article for video adapter troubleshooting tips.

[WyllyWylly]

When I had this occur at home, I actually went to another computer, and wrote down the keystrokes required to change the refresh rate back to something safe. Hopefully Rebel's post with the link to a Microsoft article will get you where you need to be, though, because I found this approach to be a pain - although it did work.

[viking33]

Boot to safe mode.
Right click on desktop.
Select properties>settings>advanced>monitor
Check "hide modes that this monitor can't display"
dropdown menu and select a high refresh rate.
OK out and reboot