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  1. #1
    Bronze Lounger
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    Word 2002 closes (Word 2002)

    I have a client that runs Word (Office) 2002. All 30+ of the users have been running just fine for months (usual story, eh?). This week two users are having a strange problem. One user finds that every time she saves a Word document, Word closes. The other user has opened Word as well as Outlook (uses Word as their e-mail editor). If she switches from Word to Outlook, Word closes.

    Any ideas, suggestions, where to start probing?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Word 2002 closes (Word 2002)

    Did they apply any SPs or patches they didn't have the week before? Any new add-ins??

  3. #3
    Bronze Lounger
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    Re: Word 2002 closes (Word 2002)

    Nope...no new installations of any kind.

  4. #4
    Uranium Lounger
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    Re: Word 2002 closes (Word 2002)

    Hi Kevin:
    Any error messages? If not, I'd download the support template & work through it. There's a link in <post#=197827>post 197827</post#>.

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