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  1. #1
    New Lounger
    Join Date
    Dec 2003
    Location
    Virginia, USA
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    Can't open this item. Unknown error (Outlook 2002-XP)

    I get this error, "Can't open this item. Unknown error." when I try to open some contacts, but not on all of them. There is no known difference between one contact and the next, but if a particular contact won't open now, it won't open later. If I can open it, it will open any other time without difficulty.

    Any one else ever run into this? I have run repair and have uninstalled and reinstalled Outlook twice today to see if it would go away.

    It is on an exchange server and does the same thing on my notebook...the same contacts.

    Help..... <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15>

    PS I also just discovered that when I click "Send and Receive" (which I don't need but tried it anyway) I get a, "The operating failed" box, although I do get email regularly throughout the day.

  2. #2
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
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    Re: Can't open this item. Unknown error (Outlook 2

    Occasionally, some Contacts become corrupted and the only cure is to rebuild them. I am more familiar with single instances deep-sixing something for the entire Contacts folder but HTH.
    Gre

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